McDonald's

3.5
891 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
235 Spring St, Winchendon, MA
01475, United States

Hours

Reviews

3.5
891 reviews
5 stars
300
4 stars
189
3 stars
178
2 stars
89
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with reports of rude staff and poor management, though some employees are noted as friendly and helpful.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

Mixed reviews on food quality, with many customers reporting cold or poorly prepared items, while others mention fresh and hot food.

Cleanliness

Concerns about cleanliness in the restaurant, including dirty tables and restrooms, with some customers noting it as one of the cleaner locations.

Speed of Service

Service speed varies widely, with some customers experiencing long waits while others report quick service.
  • BB
    Bob
    Dec 28, 2025
    1.0
    Very poor customer service. I watched someone stand at the register to try and pay cash to place an order and they had to ask 3 seperate times for someone to help them.
  • BC
    Bryan Curcio
    Nov 23, 2025
    2.0
    Typical mcdonald's twenty five minute wait and they got the odor wrong.
  • AB
    Angie Becerra-Flores
    Nov 7, 2025
    3.0
    The girl that rung me up was very sweet this morning, however the old lady that was there was very rude she made a racist comment about Hispanics it is a work place we shouldn't be talking negatively about anyone especially not another race
  • JB
    Joe Botelho
    Oct 22, 2025
    5.0
    One of cleanestost efficient McDonald's I ever visited.
  • TT
    Thurston Thistle
    Oct 12, 2025
    2.0
    These kind of places have no consideration for time.You can use the kiosks, get your own drink.And it'll still take just as long as I waited outside in the drive through line. This location today appears that one person is doing everything.And just to be clear, there's plenty of people there in mcdonald's attire, though only one individual seems to be moving around and actively doing stuff

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to midnight.

Does this McDonald's offer drive-thru service and what are the hours?

Yes, the drive-thru is available daily from 5:00 AM to midnight.