McDonald's

3.5
888 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
235 Spring St, Winchendon, MA
01475, United States

Hours

Reviews

3.5
888 reviews
5 stars
299
4 stars
189
3 stars
177
2 stars
89
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Speed

Service speed is inconsistent, with reports of both quick service and long wait times for orders.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items.

Food Quality

Food quality varies significantly, with complaints about cold, stale, or poorly prepared items.

Cleanliness

The cleanliness of the restaurant is frequently criticized, with reports of dirty tables and restrooms.

Staff Attitude

Customer service is hit or miss, with some staff being friendly while others are reported as rude or unhelpful.
  • BC
    Bryan Curcio
    1 day ago
    2.0
    Typical mcdonald's twenty five minute wait and they got the odor wrong.
  • AB
    Angie Becerra-Flores
    Nov 7, 2025
    3.0
    The girl that rung me up was very sweet this morning, however the old lady that was there was very rude she made a racist comment about Hispanics it is a work place we shouldn't be talking negatively about anyone especially not another race
  • JB
    Joe Botelho
    Oct 22, 2025
    5.0
    One of cleanestost efficient McDonald's I ever visited.
  • TT
    Thurston Thistle
    Oct 12, 2025
    2.0
    These kind of places have no consideration for time.You can use the kiosks, get your own drink.And it'll still take just as long as I waited outside in the drive through line. This location today appears that one person is doing everything.And just to be clear, there's plenty of people there in mcdonald's attire, though only one individual seems to be moving around and actively doing stuff
  • ZB
    Zack Boudreau
    Sep 28, 2025
    1.0
    Pay attention to what your tickets say…. I got all the way home and had half my stuff

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to midnight.

Does this McDonald's offer drive-thru service and what are the hours?

Yes, the drive-thru is available daily from 5:00 AM to midnight.