McDonald's

3.4
516 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
323 Bedford St, Whitman, MA
02382, United States

Hours

Reviews

3.4
516 reviews
5 stars
170
4 stars
101
3 stars
95
2 stars
46
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for orders, with some waiting over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

Several customers noted that the food was often served cold or not fresh, impacting their overall satisfaction.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions.
  • KO
    Kristin Hayes Overton
    Nov 16, 2025
    3.0
    Not the best stop if you speak English only. Nasty looks when you ask for the bathroom to be unlocked and everything but the fires were cold.
  • RH
    Robyn Hurley
    Nov 13, 2025
    2.0
    I just went to the drive up today at 1:50 pm and went into lane 2. Two different cars were served in lane 1 and nobody acknowledged lane 2. I drove up to the windows and the lady in first window didn't explain, acknowledge the situation and acted like she could care less. Very rude. The gentleman in window 2 apologized and was very friendly
  • F9
    Fever Rolling 60 95
    Nov 9, 2025
    1.0
    DISGUSTING!!!!!! line was long so I went inside thankfully!! The place is filthy, spilling all over equipment, no gloves, uniforms super dirty. Honestly had to write this review immediately. Thank lord I did not eat from this place.
  • AC
    Amelia Conley
    Nov 2, 2025
    1.0
    Horrible service this morning, extremely long line, waited for about a half an hour to get our breakfast, didn't get one of our items, got something else with nothing on it. What the hell is wrong with people just getting the order right? I love how people who work fast food don't care if the customer wastes their money and not get everything they ordered. And you wonder why you don't get paid more.
  • SS
    Sean
    Nov 2, 2025
    1.0
    I ordered one drink they made me wait forever at this speaker and still got it wrong so Much attitude for what completely rude.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Whitman, MA?

The McDonald's at 323 Bedford St, Whitman, MA is open daily from 6:00 AM to 10:00 PM.

What are the drive-through hours at McDonald's in Whitman?

The drive-through service is available every day from 6:00 AM to midnight.