McDonald's

3.3
533 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
323 Bedford St, Whitman, MA
02382, United States

Hours

Reviews

3.3
533 reviews
5 stars
174
4 stars
101
3 stars
95
2 stars
48
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service, with many experiences highlighting long wait times and incorrect orders.

Food Issues

Numerous reviews mentioned cold or incorrect food, with many customers expressing dissatisfaction with the quality and accuracy of their orders.

Cleanliness

Several customers noted that the restaurant was dirty and poorly maintained, contributing to an overall negative experience.

Management Response

Customers criticized management for not addressing issues effectively, often resorting to offering gift cards instead of resolving problems.
  • JS
    Joanne Sanchez
    Jan 4, 2026
    1.0
    Rude rude staff and got the order wrong will never go there again. This staff is the type you see on you tube fighting with customers. Disgraceful and embarrasing to the MacDonalds franchise.
  • RS
    Ronny Sanchez
    Jan 4, 2026
    1.0
    The employee at the drive thru mumbles. Very unprofessional. Talks like he is on the street. Very poor representation for any business.
  • TG
    Tom Gordon
    Jan 4, 2026
    5.0
    Three sets of two young kids, all survived.
  • EJ
    E J
    Dec 26, 2025
    1.0
    The food is ALWAYS wrong, if it’s not wrong it’s cold. They are consistently out of soda or sizes so YOU have to pay more for a size up because they can’t keep stock of what actually sells. Terrible experience 75% of the time, and management throws gift cards rather than fixing their issues.
  • RC
    Rob CHANCHOLO
    Dec 9, 2025
    1.0
    When you order simple happy meals and its missing the mandatory items ie apple slices and you are told that's not what you ordered and didn't even get what they said you ordered, there is a big problem with the person yelling at you that they are the manager and they don't make mistakes.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Whitman, MA?

The McDonald's at 323 Bedford St, Whitman, MA is open daily from 6:00 AM to 10:00 PM.

What are the drive-through hours at McDonald's in Whitman?

The drive-through service is available every day from 6:00 AM to midnight.