Customers generally enjoyed the food, especially the snacks and cakes, but some reported inconsistencies in taste and freshness.
Customer Service
Service quality received mixed reviews; while some praised the friendly staff, others reported rude behavior and poor communication.
Order Management
Several customers experienced issues with order accuracy and delays, indicating a need for better management during busy times.
Variety and Options
The bakery offers a good selection of eggless cakes and Indian snacks, but some customers felt prices were high for the quality received.
PA
PRADEEP ARAVETI
Jan 4, 2026
5.0
Excellent Food. Very nice place to hang out with friends and family members.
NN
Navya
Jan 1, 2026
2.0
We bought rasmalai, cham cham, white cham cham, mysore oak, jalebi and Jangiri. Rasmalai was okay and the rest all were disasters as either as they were stale or not made properly as can taste oil.
FF
FitFoodieMegha
Dec 18, 2025
3.0
When you crave for some Indian snacks abroad and see some outlet, you get to try it. And that’s how we reached Mawa House, had some expectations but the experience was average. We had Paneer Puff and Veg Kathi Roll which were not value for money. The taste was okay. Parking is easily available.
RP
R P
Dec 12, 2025
5.0
Vada pav is worth the price and was tasty. Veg burger was also good. Tried eggless Tiramisu slice - delicious. Overall good experience.
They keep various eggless options in a slice and cake formats plus they take orders for customized cakes.
According to front desk rep, they can make cake order ready in short notice - same day - except Mondays. For Mondays, same-day order option is not available.
TP
Tina Potenti
Nov 26, 2025
2.0
I had the best cake of my life from this bakery two weeks ago. We ordered a large cake half pineapple half mango with cream frosting. HOWEVER…a huge mistake was made after I called to order two special order mango cakes with same cream frosting. I had a detailed conversation with the woman on the phone and explained to her what I had what I wanted. We talked about the cakes from the function, and she said she could create two smaller versions.
I went to pick up the cakes and I was given two cakes out of the case that were the traditional mango jelly topped cakes not the custom cakes I ordered.
I was really surprised by the mistake because like I said, I had a detailed conversation with a woman just the day prior. I didn’t think that I was getting random cakes out of the case and I didn’t sense any confusion in my discussion with her.
I was custom ordering cakes, which is why I made the phone call.
My issue lies in the fact that when I tried to explain what it happened the person behind the counter blamed me. He said I wasn’t “ specific” enough and basically insinuated that I had no idea what I was talking about. I am well versed in Indian cuisine. I asked him how much more specific could I be and he said I would’ve had to have stated cream…which I did.
I’m a person of integrity who appreciates the efforts of a small business so I sucked it up paid for the incorrect product, however, I know I didn’t make a mistake. I found the lack of customer service disappointing and the demeanor of the gentleman behind the counter uncouth.
The purpose of my review is less around the mistake and more around the customer service or lack there of. There was no effort to reconcile the error. I’m not a big jelly person, but hopefully I still like the cakes. Consumers beware- there’s a communication barrier with this business and zero problem resolution efforts.
If you get the right product I’m sure you’ll be very happy. This place has a lot of potential if the right people are facing the customers.
Mawa House is open every day from 11:00 AM to 9:00 PM.
Does Mawa House offer delivery and pickup services?
Yes, Mawa House offers both in-store pickup and delivery services.
Where is Mawa House located?
Mawa House is located at 276 Turnpike Rd #2, Westborough, MA 01581, USA.
How can I view the menu for Mawa House?
You can view the menu at https://mawahouse.com/menu.
What is the phone number to contact Mawa House?
You can contact Mawa House by phone at +1 508-366-6292.
What type of cuisine and services does Mawa House offer?
Mawa House is an Indian restaurant offering bakery items, cakes, vegetarian dishes, desserts, pastries, and catering services.
Is there a nearby coffee shop where I can relax before or after dining at Mawa House?
Yes, Coffee and Pi is a nearby cafe and coffee shop where you can enjoy coffee or smoothies before or after your visit to Mawa House.
Are there beauty salons close to Mawa House for a quick appointment before dinner?
Yes, nearby beauty salons include Hair by Natalie and Meghan Cotton Makeup Artistry and Aesthetics, where you can get beauty treatments close to Mawa House.
What entertainment options are near Mawa House for a fun outing?
Live Action Escapes Westborough, an amusement park and attraction, is nearby and makes for a fun activity before or after dining at Mawa House.
Does Mawa House have an online ordering option?
Yes, you can order online through their menu page at https://mawahouse.com/menu.