Numerous customers reported poor service, including rude staff, long wait times, and miscommunication regarding orders.
Food Quality
While some customers praised specific items like cakes and snacks, many others expressed disappointment with the overall food quality, citing stale or poorly prepared dishes.
Positive Bakery Experience
Several reviews highlighted the bakery items, particularly cakes and pastries, as delicious and well-made, with many recommending them for special occasions.
Inconsistent Experience
Customers noted a significant inconsistency in food quality and service, with some visits being enjoyable while others were disappointing.
Ambiance and Location
The restaurant's location and ambiance received mixed reviews, with some appreciating the atmosphere while others noted cleanliness issues.
NP
Niraj Parikh
Nov 10, 2025
5.0
Vastly improved under new management.
SN
Sumbul Naqvi
Nov 2, 2025
5.0
Great place! Friendly staff, fast service, good food and reasonable prices.
PS
Pardha Saradhi
Nov 2, 2025
5.0
Ordered eggless cake online and they kept it ready on time
Cake was very good, keep it up
RK
REVANTH K
Oct 28, 2025
1.0
I had a very unpleasant and unprofessional experience at Mawa House on [10/27/2025], between 8:00–10:00 PM. A staff member was extremely rude when I provided honest feedback about the food quality, which appeared to be reheated. Instead of addressing the concern respectfully, he responded arrogantly, saying things like “I eat this, why don’t you?” and eventually told customers to “get lost.”
Such behavior is unacceptable in any food establishment. It reflects poorly on the business and shows a complete lack of training and customer respect. I have video evidence of the entire incident and have chosen not to post it publicly out of consideration for the individual involved. However, I expect the management to take this matter seriously.
I request that the manager personally respond to this review or email me directly so I can share the video evidence for internal investigation and appropriate action. If this issue is ignored, I will be left with no choice but to escalate it further to the relevant authorities.
VB
Vidudaya Neranjan Bandara
Oct 16, 2025
4.0
Good place for a quick Indian snack. They have chaats, pavs, Kathi rolls, parathas, samosas and pastries.
They have a fresh bakery where you can pre order bakery items. They have a good amount of cake selection as well.
The parking is available without an issue. If it’s not too busy the service is fast. You can dine in or take out.
Mawa House is open every day from 11:00 AM to 9:00 PM.
Does Mawa House offer delivery and pickup services?
Yes, Mawa House offers both in-store pickup and delivery services.
Where is Mawa House located?
Mawa House is located at 276 Turnpike Rd #2, Westborough, MA 01581, USA.
How can I view the menu for Mawa House?
You can view the menu at https://mawahouse.com/menu.
What is the phone number to contact Mawa House?
You can contact Mawa House by phone at +1 508-366-6292.
What type of cuisine and services does Mawa House offer?
Mawa House is an Indian restaurant offering bakery items, cakes, vegetarian dishes, desserts, pastries, and catering services.
Is there a nearby coffee shop where I can relax before or after dining at Mawa House?
Yes, Coffee and Pi is a nearby cafe and coffee shop where you can enjoy coffee or smoothies before or after your visit to Mawa House.
Are there beauty salons close to Mawa House for a quick appointment before dinner?
Yes, nearby beauty salons include Hair by Natalie and Meghan Cotton Makeup Artistry and Aesthetics, where you can get beauty treatments close to Mawa House.
What entertainment options are near Mawa House for a fun outing?
Live Action Escapes Westborough, an amusement park and attraction, is nearby and makes for a fun activity before or after dining at Mawa House.
Does Mawa House have an online ordering option?
Yes, you can order online through their menu page at https://mawahouse.com/menu.