Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1048 Riverdale St in West Springfield, MA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.9
1,154 reviews
5 stars
578
4 stars
232
3 stars
136
2 stars
66
1 star
142
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times for orders, unresponsive staff, and poor handling of complaints.
Food Quality
Mixed reviews on food quality, with some praising the pizza while others complained about undercooked or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and a generally unkempt environment.
Customer Experience
While some customers praised friendly staff and good service, many others reported rude behavior and a lack of attention to customers.
- SGSarah G3 days ago5.0Kaitlyn was very pleasant. I ate in and my pizza was made incorrectly. She quickly realized and remade me a correct one without me asking all with a positive attitude. Would come back when in the area.
- JCJocelyn CorreiaJan 3, 20261.0Changed my review because the food made me and my husband sick. I tried contacting someone to no avail
- ODObe DiazJan 3, 20263.0Place felt understaffed for the due to waiting time.
- GGG GonzalezNov 29, 20251.0I’d rather eat at domino’s I put an online order in at 6:15 (order confirmed 14min wait) I get to the store at 6:40 food is still not done. 730 comes around still no food. . (I only ordered a personal pan pizza and a small set of wings. I believe it’s a 6.99 meal) … Not one apology ,not won’t acknowledgment supervisor ,she didn’t even speak with me once … the sales rep gave me a paper and it says $15 credit she then says “cause u gonna have to wait another 45 minutes for your food ” so now on top of the 50 mins I’ve been waiting id have to wait another 45 and still not one sorry … after thinking about it and I gave them their $15 credit back ,took a refund and left .. the manager that was called to put in for the refund never once even asked what happened or even spoke with me ..I didn’t even take their free food in the future that should tell u something … This happened on. 11/29/2025 at 6:40 till 8:00 i understand establishments get busy, accidents happen, I am one to overlook a lot, but when you don’t even have the decency to express to your customer “hey I’m sorry about that wait but I promise we got u or I haven’t forgotten about u “ nothing and honestly would of been nice . Instead of trying to buy me off just treat me like a person
- JHJennifer HansonNov 26, 20255.0My family and I love Pizza Hut! Sadly, Pizza Hut restaurants are no longer in my state. We travel quite a distance, over an hour away, to get Pizza Hut! This particular Pizza Hut restaurant is clean, organized, and well taken care of. The employees are friendly, helpful, tidy, and laundered. Every time we have gotten food here for 'TO GO' it has always been great! Pizza Hut, Keep up with the good work and we will keep traveling the distance for you!
Frequently Asked Questions About Pizza Hut
Where is the Pizza Hut located in West Springfield, MA?
Pizza Hut is located at 1048 Riverdale St, West Springfield, MA 01089.
What are the opening hours for Pizza Hut's dine-in service?
Dine-in service is available Monday to Thursday and Sunday from 10:30 AM to 10:30 PM, and on Friday and Saturday from 10:30 AM to 11:30 PM.
Can I order delivery from this Pizza Hut and what are the delivery hours?
Yes, you can order delivery from 10:00 AM to midnight Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What pickup options are available at this Pizza Hut location?
Pizza Hut offers in-store pickup, curbside pickup, and carryout services.
How can I order Pizza Hut online or through a mobile app?
You can order online through Pizza Hut’s website or download the Pizza Hut mobile app from the Apple App Store.
What types of food does Pizza Hut serve?
Pizza Hut serves pizza classics like Meat Lovers® and Original Stuffed Crust®, signature wings, pastas, and desserts.
Does this Pizza Hut location offer no-contact delivery?
Yes, no-contact delivery is available for your safety and convenience.
Are there any dining or food options near Pizza Hut at 1048 Riverdale St?
Yes, nearby you will find 99 Restaurants, Cal's Wood Fired Grill and Bar, Chili's Grill & Bar, North Garden Chinese Restaurant, Friendly's, and D'Angelo Grilled Sandwiches, offering a variety of cuisines to explore.
How can nearby places like Enterprise Rent-A-Car and Hampton Inn help when visiting Pizza Hut?
Enterprise Rent-A-Car offers convenient vehicle rentals nearby, and Hampton Inn West Springfield provides lodging options, making it easy to plan your visit to Pizza Hut if you're traveling to the area.
Is there a coffee shop close to Pizza Hut for a quick drink or snack?
Yes, Starbucks is nearby, ideal for grabbing a coffee or smoothie before or after your Pizza Hut visit.