Dunkin'

3.4
208 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Webster, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
83 E Main St, Webster, MA
01570, United States

Hours

Reviews

3.4
208 reviews
5 stars
86
4 stars
33
3 stars
24
2 stars
17
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, incorrect orders, and slow service, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and missing components.

Staff Friendliness

Despite service issues, some customers praised the friendliness and helpfulness of certain staff members.

Product Availability

Customers frequently noted that items were out of stock, including popular menu items like lattes and bagels.

Quality Concerns

Several reviews mentioned poor food quality, including cold or improperly prepared items.
  • JS
    Jason Santiago
    Oct 25, 2025
    1.0
    It’s crazy… I ordered in English, they spoke English, and I just got the mystery grab bag of coffees🤦‍♂️. Medium Hot, Regular, Espresso Shot… Simple. && this is a gross combo, whoever ordered it lol
  • DC
    David Ciesluk
    Aug 23, 2025
    1.0
    My order this morning included 2 LG coffees, and the Grubhub driver told the DD lady it was for 2 coffees. The DD lady told her to take the single coffee and if I had a complaint, I should call DD. I AM FURIOUS AND I WILL DEFINITELY GO TO THE DD STORE TO COMPLAIN! The Grubhub driver said that the DD lady was rude as well. TERRIBLE SERVICE!!!!!
  • RS
    Ray Stevens
    Jul 27, 2025
    1.0
    One of the worst experiences I've had at Dunkin', which is saying something. Waited 20 minutes at this drive-thru only location (only 3 cars in line), and the latte we got was not a latte (only semi-warmed flavored milk). They missed the espresso. Do yourself a favor and avoid this location.
  • EW
    Eliaha Wood
    Jun 19, 2025
    1.0
    I will never go back here again, on Father’s Day I did a mobile order for a large ice caramel swirl latte xtra caramel and cold foam , when I got to the window I was told they were out of caramel and was told that I needed to get something else or I could come back the next day to get it , due to the employee not having numbers to do a refund , so Monday I go back and the so called manager wouldn’t honor that I paid for a latte that I never recieved and was very rude I go to Dunkin’s everyday and have never been so disrespected by like I said a so called manager .
  • KK
    Kim
    Jun 18, 2025
    5.0
    The only reason I have the food 4 stars is because it isn't all made in house. If it was, undoubtedly I know this location would be a complete 5 stars. They may be small but every staff member i have encountered here is a literal ray of sunshine in my day. I can't speak highly enough about them❤️

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Webster, MA?

Dunkin' in Webster, MA is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.