A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Constantly out of stock of like…basic stuff especially in the produce section. Doesn’t seem to matter what time I go
BB
Biglog
Mar 8, 2026
1.0
Prepared food are rotten and spoiled so often I had to stop buying them after getting sick. Items on shelf's will stay out of stock for weeks very often, and if asked about it will be ignored frequently.
J7
John Doe Hamelech 770
Feb 11, 2026
5.0
I like this stop and shop. It’s cool.
I don’t like the planet fitness next door.
CC
Cat
Nov 21, 2025
1.0
Horrific. So, we came here out of convenience and under a time limit for an appointment elsewhere. Thought it would be a quick in and out but no. Oh no.
Produce was sparse and most of it looked gross and not the slightest fresh. Broccoli was very brown on the stems and clearly been sitting there/in the back for a while.
The self checkout zone is abysmal.
The layout itself is cramped and small. Due to the poor layout, everyone gets stuck and traffic jammed.. The carts have nowhere to go, people can’t get by. It should be designated ‘basket only’.
The buggy outdated software the self checkouts run on is astonishingly bad. I saw one closed down self checkout (and the one I used should absolutely be closed down too)
As soon as we scanned bananas it told us we needed help from a staff member? For bananas?! Then another thing and another thing, almost everything flagged up as ‘needing assistance’ when all we did was scan the item.
The two staff members at the self checkout counter were completely unaware and didn’t really care, which I get, it’s a horrible job in a horrible place, this isn’t to hate on them.
The frequent issues of the self checkout malfunctioning, the extremely loud beeping of the scanner that was ear piercing and the lack of attention from staff all mounted on top of itself into feeling completely overwhelmed and needing to lay down afterwards with a headache.
The photos from 3 years ago look so good and maybe it was. But it’s now clearly declining and needs to just stop.
Don’t go here, even for convenience. It’s more convenient to go through a trash can and eat dinner with a raccoon than it is to shop here.
DP
Daniel Pham
Nov 20, 2025
1.0
My aunt lives down the street on California St so I’ve been to this stop & shop many times, I especially love it because of the great savings and deals they have especially on cereal. But after 3 bad experiences, I’ve had enough, I’ve tried to give grace but every time I do self check out and the African American self check out employee is there I have a horrible experience. Today, I accidentally scanned a cereal box one extra time, and all I ask is for her to simply cancel that one/take it off. She then looks in my cart to count and looks at the screen all confused and looks at me as if I’m trying to steal/rob the place (I have a Harvard jacket on as I’m a student there lol.) and then instead of doing what any other grocery staff would have done, she decides to print out the receipt and make me go to customer service and pay for it instead of just cancelling ONE ITEM. Thus wasting 10 minutes of my time, and the service employee didn’t even look at my cart or anything. I would have been better off and quicker if I just went to a new machine and rescanned everything and checked out. Don’t even get me started on my other two experiences with her, she is so rude, lazy, unprofessional, disrespectful and treats people as if they are trying to steal, it is not that difficult to see that there is one more item on the screen than my cart. Absolutely tired of it, at the very least move her somewhere else that doesn’t involve interacting with customers seriously.
What are the operating hours of Stop & Shop at 171 Watertown Street?
Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Stop & Shop offer online shopping options?
Yes, customers can shop online for delivery or pickup at Stop & Shop.
What loyalty program does Stop & Shop have?
Stop & Shop offers the GO Rewards loyalty program which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
What delivery services are available at Stop & Shop?
Stop & Shop offers delivery services as part of its pickup and delivery options.
Which additional services can I find at Stop & Shop?
Stop & Shop offers services including Dunkin Donuts, Peapod, SCAN IT! Mobile, RedBox, UPromise, Blue Rhino, Western Union, Order It!, Coinstar, and Citizen's Bank.
How can I contact Stop & Shop in Watertown?
You can reach Stop & Shop by calling +1 617-969-6410.
Are there other supermarkets near Stop & Shop on Watertown Street?
Yes, nearby supermarkets include Super Stop & Shop and another Stop & Shop location, offering additional grocery options close by.
Where can I find coffee or donuts near Stop & Shop?
Dunkin' is nearby, offering coffee, donuts, and smoothies, making it a convenient stop before or after shopping.
Are there banking or ATM facilities near Stop & Shop?
Yes, nearby financial services include Citizens Supermarket Branch, several Bitcoin ATMs like Coinhub and LibertyX, as well as a Santander Bank ATM for your banking needs.
What wellness or beauty services are available near Stop & Shop?
Nearby wellness and beauty options include Elizabeth D Serenity Spa, The Wax Lair, various salons like Senju Salon and Cris Hair Studio, as well as fitness centers like Planet Fitness and Forever Fit Fitness Center.
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