Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,194 reviews
5 stars
399
4 stars
261
3 stars
225
2 stars
110
1 star
199
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service varied widely, with some praising friendly and efficient staff, while others reported slow service and rude interactions.
Food Freshness
Many customers noted issues with food freshness, including cold and stale items, although some reported receiving hot and fresh meals.
Cleanliness
Cleanliness was a recurring concern, with several reviews mentioning dirty restrooms and unsanitary dining areas.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and problems with the mobile app.
Management
Several reviews highlighted positive experiences with managers who provided exceptional service, while others criticized management for poor handling of issues.
- BNBobbie-Jo NugentOct 24, 20255.0I just wanna write a review about McDonald's in Sturbridge. It's great there. I always have a great experience, but this morning was exceptional. The manager who I don't know her name came out to give me my soda because they were helping a person in front of me! She went above and beyond! This was Friday 1024 2025. That helps to know who the manager might've been! Thank you for all your great service.
- KNKathy NievesOct 22, 20255.0Muy limpio
- CWChristopher WilsonOct 3, 20255.0No missing food. I'm happy.
- MMMichelle MontemorraSep 22, 20252.0The dining room was supposed to be open, but it wasn't. All of the chairs were upside-down on top of the tables. The orders made for burgers and fries came to me ice cold and stale. It was neither hot (as required), nor was it even lukewarm. It was simply gross. As someone who has worked at McDonald's in my life, I expect a lot better from them.
- HDHannah DavisonSep 15, 20252.0The service is ALWAYS VERY slow and the people that work there tend to be rude and frustrated and my order is always missing something whether it's sauce or a burger or fries I always have to go back in so make sure you check your order before you leave!!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 364 Main St, Sturbridge, MA?
McDonald's is open daily from 5:00 AM to midnight.
What are the delivery hours for McDonald's in Sturbridge?
Delivery is available daily from 5:00 AM to 11:30 PM, except on Wednesday when delivery ends at 10:00 PM.
Does this McDonald's location have a drive-through service?
Yes, the drive-through is open every day from 5:00 AM until midnight.
What payment options are accepted at McDonald's, Sturbridge?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's online or via a mobile app?
Yes, online ordering is available through their delivery URL and mobile apps for iOS and Android.
Does McDonald's Sturbridge offer any special pickup or delivery services?
Yes, they provide curbside pickup service along with McDelivery and mobile ordering.
Are there nearby places of interest around McDonald's at 364 Main St?
Nearby places include Santander Bank ATM, The Painted Stone Emporium, Local Roots Cannabis Crafted, Gido's Brick Oven Pizza, Friendly's, and others that offer a variety of services from banking to dining and shopping.
What are some dining options near the McDonald's in Sturbridge?
Nearby restaurants include Burger King, Gido's Brick Oven Pizza, Friendly's, Sturbridge Seafood, Oxhead Tavern, and Saw Dust Coffee House.
Where can I find nearby entertainment or cultural attractions around McDonald's Sturbridge?
You can visit Old Sturbridge Village, Sturbridge Village and Museum, and check out the Massachusetts Tattoo & Arts Festival for cultural and entertainment activities.
Are there accommodation options near McDonald's at 364 Main St?
Yes, nearby accommodations include Super 8, Super 8 Sturbridge, Old Sturbridge Inn & Reeder Family Lodges, Sturbridge Host Hotel, and Holiday Inn Express & Suites.