Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
773 reviews
5 stars
211
4 stars
141
3 stars
144
2 stars
79
1 star
198
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.
Service Speed
Many reviews highlighted slow service, with long wait times in both drive-thru and inside the restaurant.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of assistance.
Food Quality
Feedback indicated issues with food quality, including cold items and poorly prepared meals.
Cleanliness
Customers expressed concerns about cleanliness, particularly in the dining area and restrooms.
- JFJohnny Forrester4 days ago1.0Bought breakfast 2 egg mcmuffins and a sausage Mc muffin with egg and 2 hash browns. Totally sucked. Hash browns were cold the muffins were hard as a rock and burnt. Personally they should just tear the McDonald's down. I would've been better off to just throw my $21 out the windows. Never again.
- SCSarah CrossmanOct 31, 20251.0We had a really frustrating experience at this location. After waiting an exorbitant amount of time in the drive-thru, we were asked to pull ahead and park in spot #1 to receive our food. When it finally came out, everything was lukewarm and not fresh at all — definitely not what we expect from McDonald’s. It’s disappointing because this should be a quick, reliable stop, but the long wait and poor food quality really missed the mark. Hoping management sees this and makes some improvements, because this location could be so much better with a little more care and attention.
- NPNelvin PonceOct 22, 20251.0No me isieron la orden bien mal digo SOLO QUESO Y KETCHUP y es como q uno abla con mudos les dije un TRIPLECHEESE SOLO QUESO Y KETCHUP PARESE QUE NUNCA LO ISIERON MAS ME LO COBRARON ME VINE A DAR DE CUENTA EN CASA PERO COJIERON MUCHO TIEMPO PARA MAL SERVISIO
- KRKelisha RiveraOct 15, 20255.0I was in drive thru 2 hours ago, I got a large ice coffee with 4 mocha, 4 caramel, 4 cream with 4 liquid sugars. I was under the impression that any size was 138 all day. Nope. It was Brittany & another young lady. I was short & the young lady covered. Give them a raise 👏. Amazing work. Thank you sooo muchh!
- ASAracelis SantiagoOct 10, 20255.0El lugar es muy bueno y para la familia se tardan un poco en despachar la comida,, hay una gerente llamada lupe la cual maltrata a sus empleados y les grita los ofende delante de los clientes y asta cuando bas a ordenar por fuera en tu carro tiene una forma de ablar inrespetuosamente a los clientes por el microfono yo tuve un percance con ella por que ise una orden orline la cual fue cobrada y yo no savia que cuando yo llegara a McDonald's tenia que darle al boton de que llegue para que la orden saliera en un papel para ser despachada yo no savia le pedi ayuda y no supo ayudarme lo q oso fue fartarme al respeto y no queria ayufarme averificar mi orden en la computadora fue mala persona luego avia otro supervisor el cual vio lobq estava sucediendo y se paro de la silla y me pregunto yo le puedo ayudar y fue muy amable ese hombre q no se su nombre pero Dios lo bendiga por tan buena persona hau el encontro mi orden y me ayudo el le dijo lupe yo la ayudo siga asiendo las ordenes y me ayudo
Frequently Asked Questions About McDonald's
What are the regular opening hours for this McDonald's location?
This McDonald's is open from 5:00 AM to midnight every day, Monday through Sunday.
What are the delivery hours for this McDonald's?
Delivery service is available daily from 5:00 AM to 11:30 PM.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, the drive-thru is available daily from 5:00 AM to midnight.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, this location offers McDelivery as well as curbside pickup services for customer convenience.
Which payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's?
Yes, free WiFi is available to customers at this location.
Where is this McDonald's located?
It is located at 515 E Main St, Southbridge, MA 01550, United States.
What nearby places can customers visit before or after dining at McDonald's?
Customers can visit Brothers Pizza for pizza, Family Dollar for shopping, or Oasis Salon Southbridge for beauty services nearby.
Are there nearby fitness options close to this McDonald's?
Yes, Anytime Fitness is nearby offering gym and sports facilities which can be convenient for customers combining a workout and meal.
How can nearby gas stations like Gulf and Mobil be useful for McDonald's customers?
Customers can refuel their vehicles at Gulf or Mobil gas stations nearby, making it easy to combine fueling up with grabbing a meal or snack at McDonald's.