McDonald's

3.4
821 reviews
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Business Details

150 Canal St, Salem, MA
01970, United States
(978) 745-2727
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
150 Canal St, Salem, MA
01970, United States

Hours

Reviews

3.4
821 reviews
5 stars
300
4 stars
154
3 stars
105
2 stars
64
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.

Cleanliness

Multiple reviews highlighted the dirty conditions of the restaurant, including filthy tables and restrooms.

Order Accuracy

A significant number of customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned stale or poorly prepared food, contributing to a negative dining experience.

Accessibility Issues

Customers faced challenges with accessing restrooms and receiving service during late hours, despite the location being advertised as 24 hours.
  • BM
    Brian Moyer
    Nov 3, 2025
    3.0
    Lose the ordering kiosks. Let me talk to a person.
  • JJ
    Jeramie Johnson
    Oct 26, 2025
    1.0
    Worst experience ever for any food experience I have had. shown the receipt, we waited another 15 minutes for the drink. Employee eating fries from to go bags while assisting the counter.
  • JR
    Jennyba Rodriguez
    Oct 22, 2025
    1.0
    The place was very dirty and there was trash on almodt every table very sad how the employees dont even take orders on the register but the place it’s so dirty and there was manager was rude
  • JR
    Javier Rodriguez
    Oct 22, 2025
    2.0
    The place was filthy all the trash cans full to the top In the bathroom all dirty not even soap on the dispensers and the manager refusing to refill a soda when per Policy you cannot refuse refill for soft drinks unacceptable how dirty is this Mcdonalds
  • CC
    Cristina Ciolacu
    Oct 18, 2025
    1.0
    For the umpteenth time the order was wrong so this time I decided to go back having seen that out of 10 times you order at this place here when you get home, there is the surprise that it is not what you ordered and what you paid for, so tonight when I went back the very rude girl, I insisted on helping me and apologizing for the mistake she started laughing in my face and says and but I don't always work here as if it was my fault that she is not always there and the inability of her colleagues in always giving wrong orders
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 150 Canal St, Salem?

McDonald's at 150 Canal St, Salem, is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-through services?

Yes, the McDonald's at 150 Canal St offers 24/7 drive-through services.