McDonald's

3.6
919 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1 Traders Way, Salem, MA
01970, United States

Hours

Reviews

3.6
919 reviews
5 stars
364
4 stars
175
3 stars
162
2 stars
69
1 star
149

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including rubbery textures, cold or stale items, and incorrect orders.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect order handling, and lack of professionalism.

Cleanliness

Many customers noted that the dining area was often dirty, with unclean tables and overflowing trash bins.

Order Accuracy

A significant number of reviews mentioned that orders were frequently incorrect or incomplete, leading to customer frustration.
  • AK
    Aundrea Kulakowski
    Jan 2, 2026
    5.0
    Big Macs were so good tn
  • JB
    Jayden Bueno
    Dec 17, 2025
    1.0
    For the 18 years that i've been alive I've eaten at this mcdonald's location but today was the final straw and I'll never eat here ever again. I took a bite of my mcchicken to feel a weird texture and upon pulling it out of the patty i discovered a decent sized piece of rubber embedded inside which i could've easily eaten by mistake. Please for everyone's health and safety seek a budget friendly meal anywhere else BUT mcdonald's since it seems they've decided to serve us fake food with plastics and rubber inside. Never again will I ever dine at mcdonald's and neither should anyone else
  • AA
    Angelique
    Dec 17, 2025
    5.0
    Yummy
  • DD
    dayaaluv
    Nov 10, 2025
    1.0
    If I were to rate this place a zero I would. Bad costumer service. We went back for a drink and this lady says its not a drink it’s an ice cream shake the same bs. And she closes the window on me. Bad service bad attitude with all the employees. Also they tried to guilt trip me we didn’t pay when i had to highlight the receipt that we did pay for it.
  • JA
    julietm ai
    Nov 9, 2025
    1.0
    i have never been so mad. i mobile ordered my breakfast at 10:40…. 20 minutes before breakfast ends. i drive to the location and get there at 11. when i walk inside i said i had a mobile order and the worker told me there was no order for that name and to see the code i go onto the app and it says my order was cancelled. the smirk the worker gave me confirmed my belief that she knew about my order and cancelled it. i did NOT receive my money back and i am extremely disappointed. i then got a chicken sandwich since my order was cancelled and sat down to eat it with 10 flys around me. do not eat here

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1 Traders Way, Salem, MA?

McDonald's at 1 Traders Way, Salem, MA is open 24 hours every day of the week.

Does McDonald's offer delivery services?

Yes, McDonald's offers delivery, including same-day and no-contact delivery services.