Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and poor customer service.
Food Consistency
The quality of food varied significantly, with complaints about cold, stale, or improperly prepared items, as well as missing sauces and incorrect orders.
Cleanliness
The dining area was frequently noted as dirty, with unclean tables and overflowing trash bins, contributing to a negative dining experience.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect food, leading to frustration and dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the quick service and friendly staff at certain locations, highlighting a few positive interactions.
DD
dayaaluv
Nov 10, 2025
1.0
If I were to rate this place a zero I would. Bad costumer service. We went back for a drink and this lady says its not a drink it’s an ice cream shake the same bs. And she closes the window on me. Bad service bad attitude with all the employees. Also they tried to guilt trip me we didn’t pay when i had to highlight the receipt that we did pay for it.
JA
julietm ai
Nov 9, 2025
1.0
i have never been so mad. i mobile ordered my breakfast at 10:40…. 20 minutes before breakfast ends. i drive to the location and get there at 11. when i walk inside i said i had a mobile order and the worker told me there was no order for that name and to see the code i go onto the app and it says my order was cancelled. the smirk the worker gave me confirmed my belief that she knew about my order and cancelled it. i did NOT receive my money back and i am extremely disappointed. i then got a chicken sandwich since my order was cancelled and sat down to eat it with 10 flys around me. do not eat here
GM
Griffin Matassa
Nov 9, 2025
1.0
me and my friend placed mobile orders for breakfast at 10:40. we did this because we knew we couldn’t make it there by 11 when it said breakfast ended. We thought we were doing the right thing but unfortunately we drive all the way to mcdonald’s which was a 20 min drive just to get there and see our orders were cancelled without a heads up. The worker laughed at us when we realized. Highly disappointed and we did NOT receive our money back!
AC
Andrea Carvajal
Nov 2, 2025
1.0
I'm writing this review because the fries I tried were super hard, the food doesn't taste like McDonald's, and the service from SOME people is good and friendly.
What are the operating hours of McDonald's at 1 Traders Way, Salem, MA?
McDonald's at 1 Traders Way, Salem, MA is open 24 hours every day of the week.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery, including same-day and no-contact delivery services.
Can I use the drive-thru at McDonald's all day?
Yes, the drive-thru at this McDonald's location operates 24 hours a day, every day.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app to order from McDonald's?
Yes, you can order through the McDonald's App available on the App Store and Google Play Store.
What types of food and services does McDonald's offer?
McDonald's provides a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, and frozen yogurt, along with services like drive-thru, mobile ordering, gift cards, and WiFi.
Where is McDonald's located in Salem, MA?
It is located at 1 Traders Way, Salem, Massachusetts, 01970, USA.
What nearby tax service and banking options are near McDonald's?
Nearby you can find Liberty Tax Service, M&T Bank, People's United Bank, Eastern Bank, and ATMs including M&T Bank ATM and Santander Bank ATM, useful for your financial and tax needs.
Are there any nearby places for hair and beauty services?
Yes, Salem Haircutters, Eagle Nails And Spa, Salem Nail Bar, and Supercuts are nearby, perfect for beauty and hair care.
What other dining options are near McDonald's at 1 Traders Way?
You can find several dining choices nearby, including Londis Famous Roast Beef, IHOP, The Ground Round, Tepeyac Cocina Mexicana, and Taco Bell, offering a variety of cuisines for different tastes.