Mixed reviews on food quality; some dishes praised for freshness and flavor, while others criticized for being burnt, cold, or tasteless.
Service Issues
Numerous complaints about poor service, including rude staff, incorrect orders, and long wait times for delivery.
Positive Experiences
Many customers reported positive experiences with friendly staff and quick service, especially for takeout.
Delivery Problems
Frequent issues with delivery, including late arrivals and missing items, leading to customer dissatisfaction.
Value for Money
Some customers found the prices reasonable for the portion sizes, while others felt misled by menu pricing.
FF
Fredeline
Nov 15, 2025
4.0
Good food, but portion sizes are small. Other wise love purchase from kikis Chinese food.
CD
Cheryl Davis
Oct 28, 2025
5.0
They need to remove Christmas stuff out of there that's there year otherwise food is excellent
TH
Trip Haddock
Oct 16, 2025
2.0
I ordered Lo Mein, fried rice, and 4 egg rolls online. The Lo Mein and rice were burnt and left a bad burnt aftertaste. The rice was noticeable burnt. The noodles were not but tasted it. Egg rolls were good. Delivery was fast and when they said it would be.
CD
Carly Dwyer
Sep 12, 2025
1.0
Was excited by the reviews about this place but I’ll never know if the food is good because I never got it. I put the order in through their website and went about my business. A little over an hour later I had no update about my order so I called the restaurant. After putting me on hold he came back to tell me to come pick up my order in 15 minutes. I asked him to clarify since I ordered delivery over an hour ago. He gave the phone to someone else who told me to come pick it up in 15 minutes. When I asked for a refund they did the thing where they pretended my phone line was breaking up and then hung up on me.
DK
Debbie Kelaher
Jul 30, 2025
1.0
Ordered take out from here for the first time. Will never get food from here again. Pork strips were like sawdust, rice was hard and not flavorful. Eggroll had too much wrap. Everything was cold. Possibly the worst Chinese food ever.
Frequently Asked Questions About Kikis Chinese Food
What type of cuisine does Kikis Chinese Food specialize in?
Kikis Chinese Food specializes in authentic Chinese cuisine, offering lunch and dinner options in Salem, MA.
What are the operating hours of Kikis Chinese Food?
Kikis Chinese Food is open Monday to Thursday from 11:15 AM to 9:45 PM, Friday and Saturday from 11:15 AM to 10:45 PM, and Sunday from 12:00 PM to 9:45 PM.
Does Kikis Chinese Food offer takeout and delivery services?
Yes, Kikis Chinese Food offers both takeout and delivery options for your convenience.
What payment methods are accepted at Kikis Chinese Food?
Kikis Chinese Food accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Where is Kikis Chinese Food located?
Kikis Chinese Food is located at 127 Boston St, Salem, MA 01970, United States.
Can I view Kikis Chinese Food's menu online?
Yes, you can view their menu on their website at https://www.kikischinesefood.com/.
How can I contact Kikis Chinese Food for orders or inquiries?
You can call them at +1 978-744-3777 or email mindypan303@gmail.com for orders and inquiries.
Are there any nearby beauty salons where I can visit before or after dining at Kikis Chinese Food?
Yes, several beauty salons are nearby, including Salon By Maria, Rocio Beauty Salon, Amie Marie Hair Salon, and Steve's Barber Shop, perfect for beauty or grooming appointments before or after your meal.
What entertainment options are near Kikis Chinese Food?
Kings Bowling Billiards and Lounge, a bowling alley and pool billiards venue, is close by for post-meal entertainment.
Are there any nearby attractions or places of interest near Kikis Chinese Food?
The Post/Desmond Family Home, a landmark and historical building that also serves as a hotel, is located nearby and worth visiting around your dining experience.