Kikis Chinese Food

4.0
345 reviews

About

Chinese Restaurant
Kiki's Chinese Food provides Chinese food for lunch and dinner to the Salem, MA area.

Details

  • DeliveryAvailable
  • TakeoutAvailable

Location

Kikis Chinese Food
127 Boston St, Salem, MA
01970, United States

Hours

Reviews

4.0
345 reviews
5 stars
190
4 stars
67
3 stars
33
2 stars
12
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some dishes praised for freshness and flavor, while others criticized for being burnt, cold, or tasteless.

Service Issues

Numerous complaints about poor service, including rude staff, incorrect orders, and long wait times for delivery.

Positive Experiences

Many customers reported positive experiences with friendly staff and quick service, especially for takeout.

Delivery Problems

Frequent issues with delivery, including late arrivals and missing items, leading to customer dissatisfaction.

Value for Money

Some customers found the prices reasonable for the portion sizes, while others felt misled by menu pricing.
  • FF
    Fredeline
    Nov 15, 2025
    4.0
    Good food, but portion sizes are small. Other wise love purchase from kikis Chinese food.
  • CD
    Cheryl Davis
    Oct 28, 2025
    5.0
    They need to remove Christmas stuff out of there that's there year otherwise food is excellent
  • TH
    Trip Haddock
    Oct 16, 2025
    2.0
    I ordered Lo Mein, fried rice, and 4 egg rolls online. The Lo Mein and rice were burnt and left a bad burnt aftertaste. The rice was noticeable burnt. The noodles were not but tasted it. Egg rolls were good. Delivery was fast and when they said it would be.
  • CD
    Carly Dwyer
    Sep 12, 2025
    1.0
    Was excited by the reviews about this place but I’ll never know if the food is good because I never got it. I put the order in through their website and went about my business. A little over an hour later I had no update about my order so I called the restaurant. After putting me on hold he came back to tell me to come pick up my order in 15 minutes. I asked him to clarify since I ordered delivery over an hour ago. He gave the phone to someone else who told me to come pick it up in 15 minutes. When I asked for a refund they did the thing where they pretended my phone line was breaking up and then hung up on me.
  • DK
    Debbie Kelaher
    Jul 30, 2025
    1.0
    Ordered take out from here for the first time. Will never get food from here again. Pork strips were like sawdust, rice was hard and not flavorful. Eggroll had too much wrap. Everything was cold. Possibly the worst Chinese food ever.

Frequently Asked Questions About Kikis Chinese Food

What type of cuisine does Kikis Chinese Food specialize in?

Kikis Chinese Food specializes in authentic Chinese cuisine, offering lunch and dinner options in Salem, MA.

What are the operating hours of Kikis Chinese Food?

Kikis Chinese Food is open Monday to Thursday from 11:15 AM to 9:45 PM, Friday and Saturday from 11:15 AM to 10:45 PM, and Sunday from 12:00 PM to 9:45 PM.