Feedback on food quality is mixed; while some customers praise the freshness and flavor, others report issues with burnt or bland dishes.
Service Issues
Several reviews highlight poor service experiences, including long wait times, rude staff, and incorrect orders.
Portion Sizes
Customers frequently mention inconsistent portion sizes, with some feeling they are too small for the price.
Positive Experiences
Despite the negatives, many customers express satisfaction with the food and service, often returning for takeout.
AJ
Ana Jayme
Nov 29, 2025
5.0
Good food good service the atendents are very polite the place is good I mess so much this place
NS
Naomi S.
Nov 20, 2025
1.0
Beware. Yikes. I had high hopes because I had heard this was -such- good Chinese food, and I know they've been there forever...so after traveling back home and after a long day, we ordered the Chicken Fried Rice and the Beef Lo Mein, and a large portion of each. While it seems like a pretty hefty container, both had only about 6 pieces of protein right at the top, and the rest was simply noodles/rice. The Lo Mein was okay flavor wise, but the fried rice was NOT fried rice and was simply white rice soaked in soy sauce. It was pretty awful. We would not be back. There must be better options locally. For $25, this wasn't it. Beware.
FF
Fredeline
Nov 15, 2025
4.0
Good food, but portion sizes are small. Other wise love purchase from kikis Chinese food.
CD
Cheryl Davis
Oct 28, 2025
5.0
They need to remove Christmas stuff out of there that's there year otherwise food is excellent
TH
Trip Haddock
Oct 16, 2025
2.0
I ordered Lo Mein, fried rice, and 4 egg rolls online. The Lo Mein and rice were burnt and left a bad burnt aftertaste. The rice was noticeable burnt. The noodles were not but tasted it. Egg rolls were good. Delivery was fast and when they said it would be.
Frequently Asked Questions About Kikis Chinese Food
What type of cuisine does Kikis Chinese Food specialize in?
Kikis Chinese Food specializes in authentic Chinese cuisine, offering lunch and dinner options in Salem, MA.
What are the operating hours of Kikis Chinese Food?
Kikis Chinese Food is open Monday to Thursday from 11:15 AM to 9:45 PM, Friday and Saturday from 11:15 AM to 10:45 PM, and Sunday from 12:00 PM to 9:45 PM.
Does Kikis Chinese Food offer takeout and delivery services?
Yes, Kikis Chinese Food offers both takeout and delivery options for your convenience.
What payment methods are accepted at Kikis Chinese Food?
Kikis Chinese Food accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Where is Kikis Chinese Food located?
Kikis Chinese Food is located at 127 Boston St, Salem, MA 01970, United States.
Can I view Kikis Chinese Food's menu online?
Yes, you can view their menu on their website at https://www.kikischinesefood.com/.
How can I contact Kikis Chinese Food for orders or inquiries?
You can call them at +1 978-744-3777 or email mindypan303@gmail.com for orders and inquiries.
Are there any nearby beauty salons where I can visit before or after dining at Kikis Chinese Food?
Yes, several beauty salons are nearby, including Salon By Maria, Rocio Beauty Salon, Amie Marie Hair Salon, and Steve's Barber Shop, perfect for beauty or grooming appointments before or after your meal.
What entertainment options are near Kikis Chinese Food?
Kings Bowling Billiards and Lounge, a bowling alley and pool billiards venue, is close by for post-meal entertainment.
Are there any nearby attractions or places of interest near Kikis Chinese Food?
The Post/Desmond Family Home, a landmark and historical building that also serves as a hotel, is located nearby and worth visiting around your dining experience.