Shaw's

4.0
936 reviews
store front picture

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopShaw's
Looking for a grocery store near you? Visit your local Shaw's located at 121 Memorial Pkwy, Randolph, MA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Shaw's deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Shaw's near you today! Shaw's is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Shaw's app for Shaw's for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (781) 963-6995. Stop by and see why our service, convenience, and fresh offerings will make Shaw's your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Shaw's
121 Memorial Pkwy, Randolph, MA
02368, United States

Hours

Reviews

4.0
936 reviews
5 stars
455
4 stars
238
3 stars
127
2 stars
54
1 star
62

What are people saying?

AI-generated from recent customer reviews

Product Quality

Customers reported concerns about expired and substandard food items, particularly in the meat department.

Customer Service

There are numerous complaints about unprofessional staff behavior and poor customer service experiences.

Store Cleanliness

While some customers noted the store is clean, others reported issues with cleanliness and maintenance, including pest problems.

Pricing Issues

Many customers feel that prices are too high compared to competitors, with some expressing dissatisfaction with the value for money.

Online Order Experience

Customers have experienced issues with online orders, including unavailability of items and poor communication regarding substitutions.
  • DH
    David Hope
    Dec 25, 2025
    5.0
    Christmas Day ~ c l o s e d
  • KK
    Kit Kat
    Dec 22, 2025
    5.0
    The bakery is excellent
  • SD
    Sunny Dayz
    Dec 13, 2025
    2.0
    Shaws is typically my go to for grocery shopping. I usually don’t have many concerns, however I am hoping to have better experiences with the online pick up orders. I placed an order through the Shaws app. I was told that many items were unavailable. Through the chat with the shopper, I tried to ask for substitutions, I did not receive a response other than “I’ll check.” The shopper never told me that the certain item that he/she checked was unavailable. I can completely understand if they were truly unavailable. However, I decided to go into the store (which I was trying to avoid with my young baby) because a lot of the items were needed, and I in fact found those items. I spoke to two associates and never received a response as to why I was told that these items were unavailable when I found them myself. My concerns were just brushed aside like nothing happened. Can we also train on professionalism? The conversations that were being had between the associates was very unprofessional.
  • MM
    Michelle Morgan
    Dec 7, 2025
    5.0
    This place has everything you need from food to personal, to house hold items & etc, they are also clean, friendly, & professional.
  • LP
    Lauren Possick
    Nov 29, 2025
    1.0
    I hope the board of health comes in … I can’t tell you how many times I’ve bought expired food there… none the less, they don’t hire enough people… you could be standing in line for 15 minutes at the fish or deli counter. Horrible service, horrible old expired food. Walmart has a better selection of veggies and fruits that aren’t rotting in a bin. She’s in Randolph is hands down the worst supermarket I’ve ever shopped at. Expired ice cream … just don’t buy anything without checking the date. Sad but true. I don’t know who’s managing this place but utter failure. I hope nobody else gets sick …. After readying everyone’s else experience, I’m going to call the board of health. Someone needs to do something. Clearly corporate doesn’t give a shit, maybe the board of health will

Frequently Asked Questions About Shaw's

Does Shaw's accept SNAP EBT?

Yes, Shaw's accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Shaw's is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Shaw's near me accept Apple Pay?

Yes, Shaw's accepts Apple Pay and many other convenient payment methods!