Looking for a grocery store near you? Visit your local Shaw's located at 121 Memorial Pkwy, Randolph, MA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Shaw's deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Shaw's near you today!
Shaw's is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Shaw's app for Shaw's for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (781) 963-6995. Stop by and see why our service, convenience, and fresh offerings will make Shaw's your favorite local supermarket!
Customers reported concerns about expired and substandard food items, particularly in the meat department.
Customer Service
There are numerous complaints about unprofessional staff behavior and poor customer service experiences.
Store Cleanliness
While some customers noted the store is clean, others reported issues with cleanliness and maintenance, including pest problems.
Pricing Issues
Many customers feel that prices are too high compared to competitors, with some expressing dissatisfaction with the value for money.
Online Order Experience
Customers have experienced issues with online orders, including unavailability of items and poor communication regarding substitutions.
DH
David Hope
Dec 25, 2025
5.0
Christmas Day
~ c l o s e d
KK
Kit Kat
Dec 22, 2025
5.0
The bakery is excellent
SD
Sunny Dayz
Dec 13, 2025
2.0
Shaws is typically my go to for grocery shopping. I usually don’t have many concerns, however I am hoping to have better experiences with the online pick up orders. I placed an order through the Shaws app. I was told that many items were unavailable. Through the chat with the shopper, I tried to ask for substitutions, I did not receive a response other than “I’ll check.” The shopper never told me that the certain item that he/she checked was unavailable. I can completely understand if they were truly unavailable. However, I decided to go into the store (which I was trying to avoid with my young baby) because a lot of the items were needed, and I in fact found those items. I spoke to two associates and never received a response as to why I was told that these items were unavailable when I found them myself. My concerns were just brushed aside like nothing happened. Can we also train on professionalism? The conversations that were being had between the associates was very unprofessional.
MM
Michelle Morgan
Dec 7, 2025
5.0
This place has everything you need from food to personal, to house hold items & etc, they are also clean, friendly, & professional.
LP
Lauren Possick
Nov 29, 2025
1.0
I hope the board of health comes in … I can’t tell you how many times I’ve bought expired food there… none the less, they don’t hire enough people… you could be standing in line for 15 minutes at the fish or deli counter. Horrible service, horrible old expired food. Walmart has a better selection of veggies and fruits that aren’t rotting in a bin. She’s in Randolph is hands down the worst supermarket I’ve ever shopped at. Expired ice cream … just don’t buy anything without checking the date. Sad but true. I don’t know who’s managing this place but utter failure. I hope nobody else gets sick …. After readying everyone’s else experience, I’m going to call the board of health. Someone needs to do something. Clearly corporate doesn’t give a shit, maybe the board of health will
Yes, Shaw's accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Shaw's is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Shaw's near me accept Apple Pay?
Yes, Shaw's accepts Apple Pay and many other convenient payment methods!
How do you use Shaw's Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Shaw's for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Shaw's located at 121 Memorial Pkwy, Randolph, MA hiring?
Shaw's is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Shaw's now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Shaw's accept SNAP EBT for grocery purchases?
Yes, Shaw's accepts SNAP EBT for eligible grocery purchases both in-store and for delivery or Drive Up & Go™ pickup orders. Just select SNAP EBT as your payment method at checkout.
Can I pay using Apple Pay at Shaw's in Randolph, MA?
Yes, Shaw's accepts Apple Pay along with many other convenient payment methods including credit cards and cash.
How do I redeem my Shaw's Points for fuel discounts?
To use Shaw's Points, enter your phone number or swipe your Loyalty Card at a participating fuel station before filling up. Points apply up to a 25-gallon limit and will reduce your fuel price accordingly.
What are Shaw's store hours at 121 Memorial Pkwy, Randolph?
Shaw's is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 6:00 AM to 9:00 PM, with some holiday hour variations.
Does Shaw's offer grocery pickup and delivery services?
Yes, Shaw's provides in-store pickup, curbside pickup, grocery delivery, same-day delivery, and no-contact delivery options for customer convenience.
Is Shaw's currently hiring at the Randolph location?
Yes, Shaw's is hiring and welcomes applications to join their friendly and inclusive team.
Can I send groceries as a gift through Shaw's grocery service?
Yes, Shaw's offers a grocery gifting option that allows you to send groceries to someone else by selecting 'Make this order a gift' at checkout.
What nearby places can help me with financial services when visiting Shaw's?
Nearby financial services include Coinstar kiosks, Santander Bank ATM, Eastern Bank, Bank of America ATM, and Western Union money transfer services, making it easy to manage finances while shopping.
Are there any nearby restaurants close to Shaw's in Randolph, MA?
Yes, you can find nearby dining options like Papa Gino's for pizza, Pho So 1 for Vietnamese cuisine, and Ocean City Chinese Restaurant for Asian fare, ideal for dining before or after your grocery visit.
What other services are available near Shaw's for convenience?
Close to Shaw's, you have access to UPS Authorized Shipping Outlets for shipping needs, Redbox kiosks for rentals, and Premier Martial Arts Randolph for fitness activities, enhancing your visit to the area.