Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
967 reviews
5 stars
256
4 stars
175
3 stars
182
2 stars
104
1 star
250
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Consistency
The quality and temperature of food varied significantly, with many customers receiving cold or improperly prepared items.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty tables and floors, as well as unsanitary food handling practices.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices, feeling that the value for money had decreased.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly staff during their visits.
- LLLeni5 days ago1.0Wir waren absolut schockiert über die Getränkesituation vor Ort. Wir haben nacheinander verschiedene Getränke aus dem Automatensystem probiert – Cola, Fanta, Sprite, Dr. Pepper – und alle schmeckten extrem chemisch und völlig ungenießbar, als wäre etwas nicht in Ordnung. So etwas haben wir als deutsche Gäste, die hohe Hygienestandards gewohnt sind, in den USA noch nie erlebt. Als wir das Personal darauf angesprochen haben, wurde lediglich gesagt, dass „irgendetwas mit dem Automaten“ nicht stimmen könne und wir etwas anderes probieren sollten. Doch alle Getränke waren gleichermaßen betroffen, weshalb wir ernsthaft besorgt waren. Diese Erfahrung war für uns ein vollkommener Schock und wir empfanden die Situation als potenziell gesundheitsgefährdend. Eine Überprüfung des Getränkesystems durch das zuständige Gesundheitsamt wäre unserer Meinung nach dringend angebracht.
- NMNathan MillerNov 17, 20255.0Good place to eat at
- NHNakeisa HolleyNov 4, 20254.0I WAS HERE ON SUNDAY 11/2/25 & WENT IN TO GET APPLE PIES WHICH I LOVE.. I BOUGHT 4 AND THE COST CAME UP TO $5.97! I REMEMBER WHEN THEY USE TO BE 2 FOR $1.. THIS WORLD WE LIVE IN HAS BECOME MORE AND MORE COSTLY.. I THANK GOD I WAS ABLE TO STILL BUY THEM.. SO YOU FIGURE FIR ONE PIE IT'S LIKE $1.50 NOW WHICH STILL ISN'T TOO BAD.. MY FIANCE RAN IN TO USE THE RESTROOM WHILE I GOT THE PIES FOR DESSERT SINCE I HAD ALREADY MADE DINNER.. A CLEAN ENVIRONMENT AND THE YOUNG LADY WHO WAITED ON ME WAS VERY KIND! GREAT SERVICE WITH A SMILE.. I KNOW BECAUSE I USE TO BE A MANAGER FOR MCD'S
- KUKathy UphamOct 1, 20254.0We don't often stop at Micky D's but this one was ok. The frappe are great. I tried the chicken stripe. Not as good as the chicken nuggets.
- BMBdotLv MTBSep 15, 20255.0I stopped in at McDonald’s late at night after a long stretch of outdoor work and just needed something quick. This turned out to be one of the best experiences I’ve had at a McDonald’s. Service was prompt, the staff was friendly, and the food actually hit the spot. Simple, quick, and done right. Well done.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 61 Cheshire Road, Pittsfield?
McDonald's in Pittsfield is open 24 hours a day, seven days a week.
Is the drive-thru service at McDonald's in Pittsfield available all day?
Yes, the drive-thru is open 24/7 every day of the week.
Does McDonald's offer delivery services and what are the options?
Yes, McDonald's offers delivery with options including curbside pickup, same day delivery, and no-contact delivery.
Where can I order McDonald's food online for delivery in Pittsfield?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment methods are accepted at McDonald's on Cheshire Road?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have any special promotions for customers?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
Can I use mobile ordering and get free WiFi at McDonald's Pittsfield?
Yes, this location supports mobile ordering and offers free WiFi service.
What popular nearby places can I visit after dining at McDonald's on Cheshire Road?
You can visit Friendly's for American cuisine and ice cream, or check out the antique store Bennington Furniture nearby.
Are there any hotels close to McDonald's at 61 Cheshire Road for convenient accommodations?
Yes, nearby hotels include Travelodge, Econo Lodge, and FairBridge Inn Express, ideal for guests looking to stay near McDonald's.
Are there any convenient services or shops near McDonald's that customers might find useful?
Nearby you can find a pharmacy (Rite Aid), car rental agencies (Hertz, Thrifty Car Rental), and an automotive service center (Monro Auto Service and Tire Centers).