Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,040 reviews
5 stars
281
4 stars
205
3 stars
235
2 stars
106
1 star
213
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.
Pricing Concerns
Customers expressed frustration over high prices relative to the quality of food and service received.
- ALAmanda LabshereNov 25, 20251.0Absolutely disgusting the fries are ice cold when delivered from using door dash which was fast delivery so I know they sat around for a bit and on top of that my daughter didn't get her happy meal and how convenient I call to complain or see if something can be done and your mailbox is full and nobody is answering the phone....I'm super pissed as this was a lunch treat for my daughter for handling a doctor's appointment very well and now I'm out of money and she's out of a meal....y'all need to get it together I understand fast food and mistakes happen I worked at this location 20years ago but to have cold food and missing items is completely ridiculous
- LCLeandra ColonOct 29, 20251.0they always messing up the food always missing sauce they do not follow orders at all
- DMDwayne MyersOct 29, 20252.0I just left mcdonalds and get to where im going and the food is cold and they gave me one of the items wrong. I wanted the limited strips and they gave me regular nuggets and they gave me a sprite when I ordered a hic with no ice but I corrected then about the drink
- TCTerri CallowayOct 28, 20251.0All I wanted was a hot chocolate with vanilla and a saugauge , egg, & cheese sandwich. My sandwich was good but my hot chocolate was trash. As much as a large hot chocolate is all I got was water and vanilla. Omg, I was so pissed, I felt like taking it back and throwing it in her face. To have your heart set on something and not a lick of hot chocolate no where in the cup. So I paid damn near $6 or 7 dollars for a large hot chocolate I want to scream that is to much money not to get what you pay for….i hate this place the only thing they can do right is make a breakfast sandwich but everything thing else is either cold or too simple to make right. Just shut this place down.
- JMJohn MaloneyOct 18, 20253.0It's a McDonald's Just got coffee
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Pittsfield, MA?
McDonald's in Pittsfield, MA operates 24 hours a day, 7 days a week.
Does this McDonald's have a drive-thru and what are its hours?
Yes, this McDonald's location has a drive-thru that is open 24/7.
What types of payment are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order food online or through an app from this McDonald's?
Yes, you can order food online via their delivery website or use the McDonald's App available on both iOS and Android platforms.
What pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What is the address and contact number for this McDonald's?
The address is 445 W Housatonic St, Pittsfield, MA 01201, USA. You can contact them at +1 413-442-4629.
Are there any nearby coffee shops where I can go before or after visiting McDonald's?
Yes, Dunkin' is nearby and offers donuts, coffee, and smoothies, perfect for pairing with or following your meal at McDonald's.
If I'm driving, are there nearby gas stations where I can fuel up close to McDonald's?
Yes, several nearby gas stations include Shell, Alltown, O’Connell’s Convenience Plus, and Mobil, which are convenient for refueling during your visit.
Are there any fitness or recreational spots close to McDonald's in Pittsfield?
Yes, Curves, a gym and fitness center, is located nearby where you can work out before or after your meal.
What types of services and amenities does this McDonald's location provide to customers?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi for customer convenience.