McDonald's

3.6
610 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
43 Main St, North Reading, MA
01864, United States

Hours

Reviews

3.6
610 reviews
5 stars
229
4 stars
152
3 stars
94
2 stars
42
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, particularly in the bathrooms.

Service Speed

Customers frequently complained about slow service times, both in the drive-thru and inside the restaurant.

Food Quality

While some customers enjoyed the food, there were complaints about cold or poorly prepared items, indicating inconsistency in food quality.
  • KM
    Katherine Marquez
    Dec 30, 2025
    1.0
    Every time I go, no matter how pleasant I am the ladies who work in the window are very rude. They make you wait in the parking even if the store isn’t busy God forbid you ask them for a sauce they practically shove it. I have to always say thank you and have a nice day because they will not say it to you Instead they rolled their eyes on you and ignore you.
  • AC
    A. Crossing
    Dec 13, 2025
    1.0
    Couldn’t even place an order. Said drinks were out of service when they weren’t. Person taking orders was unable to communicate effectively with customers.
  • JC
    Jamie Coletta
    Dec 12, 2025
    2.0
    $10 for a mcdouble with cheese medium meal? The medium fri looks like the old small fry.
  • JC
    Jason Curley
    Dec 9, 2025
    4.0
    The meanings of light onion, Extra onion vs standard onion is ignored or not understood. Cooks need training
  • JL
    Jeff Levesque
    Nov 29, 2025
    2.0
    The dining room was dirty, trash on the floors !nd tables dirty. The men's room as in serious need of attention. The soda machine was labeled with tape and sprayed soda all over as it was being dispensed. The was one napkin holder and it was empty. I will certainly not recommend this location. It is an example of what a franchise should not be.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 43 Main St in North Reading, MA?

McDonald's at 43 Main St is open 24/7 every day of the week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 43 Main St offers drive-through service 24 hours a day, 7 days a week.