McDonald's

3.6
600 reviews
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Business Details

43 Main St, North Reading, MA
01864, United States
(978) 207-5646
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
43 Main St, North Reading, MA
01864, United States

Hours

Reviews

3.6
600 reviews
5 stars
226
4 stars
149
3 stars
94
2 stars
40
1 star
91

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.

Service Quality

Many reviews highlighted rude and unprofessional behavior from staff, particularly during busy hours, leading to a negative customer experience.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.

Staff Attitude

Several reviews mentioned a lack of professionalism and courtesy from staff, with some customers feeling disrespected when addressing issues.

Speed of Service

Customers frequently noted slow service times, particularly in the drive-thru, with long waits reported during peak hours.
  • JG
    joshua greenwood
    1 day ago
    1.0
    I tried placing multiple orders here and was only given about half of them. When I tried to ask the staff for help, the shift manager treated me like a pest and refused to give me my orders despite me showing my confirmation codes and order numbers/receipts. The cashier tried to be helpful and was nice, but the shift manager refused to help, finally giving me only half my orders after an hour of ignoring me and giving me nasty faces. On top of that, she laughed at me when I tried to ask for the rest and walked away, basically telling me to go away.
  • PC
    phil cuoco
    Nov 3, 2025
    4.0
    Slow service, but the food fills the void.
  • OT
    Owen Tofuri
    Oct 16, 2025
    1.0
    Ordered a burger with no onions and got a burger with onions
  • LG
    Leah Greenberg
    Oct 6, 2025
    5.0
    Always piping hot, always delicious... I don't eat McDonald's often but every time I'm in Reading, I have to stop by for a cheeseburger and fries.
  • MF
    Mohammed Foyaz
    Sep 12, 2025
    1.0
    I drove this location for 5 miles. And the person who was taking the order overnight shift at the drive thru service on September 12, 2025 Friday early morning at 2:30am was playing with me that he could not hear me. People deserve better service.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 43 Main St in North Reading, MA?

McDonald's at 43 Main St is open 24/7 every day of the week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 43 Main St offers drive-through service 24 hours a day, 7 days a week.