Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
970 reviews
5 stars
417
4 stars
221
3 stars
144
2 stars
59
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with order accuracy and slow service, with many stating their orders were incorrect or missing items.
Food Quality
There were numerous complaints about the food being cold, undercooked, or poorly prepared, with some customers expressing disappointment in portion sizes and overall freshness.
Staff Attitude
While some reviews praised the friendliness of the staff, others highlighted unprofessional behavior and poor customer service experiences.
Cleanliness and Environment
The restaurant was noted for being clean and having a pleasant atmosphere, although some customers experienced issues with management and staff engagement.
- ATAiden Thomas3 days ago5.0Great place! These employees are always nice, but unfortunately have to put up with some very entitled customers
- CIcurtis b flory ivDec 23, 20255.0Used the seating area to read my novel and enjoy a large ice coffee. Cheaper than Dunks and more comfortable. Positive experience.
- FEFloramie EvardoNov 16, 20254.0I love Mcdonald's to be honest. So far i did not encounter any issues either the food or staffs, .they have a good services.
- EVElisa VicecontiNov 5, 20255.0A comida e boa serviço bom Ambiente bom
- JLJohn LarneyOct 18, 20255.0Very well run, excellent staff, food is always quick and hot, Patrick does an great job with his crew because they always seem to be on the ball at all times.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 197 California St, Newton?
McDonald's is open daily from 5:00 AM to 1:00 AM.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 5:00 AM to 12:45 AM.
Is the McDonald's location at 197 California St in Newton open for drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM to 1:00 AM.
What types of payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any pickup and delivery options?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can customers order from McDonald's using their mobile devices?
Customers can order using the McDonald's App available on iOS and Android or through their online ordering links.
What amenities and services does this McDonald's provide onsite?
This location offers drive-thru, WiFi, mobile ordering, McDelivery, mobile offers, and gift cards.
What nearby parks can I visit before or after dining at McDonald's?
Nearby parks include Allison Park, Richard J. Forte Memorial Park, Forte Park, and Tailwaggerz, which also has a dog park.
Are there any nearby places to shop or get home improvement supplies near McDonald's at 197 California St?
Yes, True Value hardware store, Donato True Value Tools & Hardware, kitchen cornerstones, and Tradern Fine Woodworking are close by for shopping or home improvement needs.
What nearby entertainment or service venues can complement a visit to McDonald's in Newton?
Nearby you can find California Street Studios for professional services and concerts, Turtle Studios Newton art gallery, and Boston Pole Fitness dance school.