Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Shaw's located at 45 Storey Ave, Newburyport, MA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Shaw's deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Shaw's near you today!
Shaw's is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Shaw's app for Shaw's for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (978) 462-7121. Stop by and see why our service, convenience, and fresh offerings will make Shaw's your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
321 reviews
5 stars
143
4 stars
91
3 stars
40
2 stars
18
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are friendly and helpful, while others are reported as rude and unhelpful.
Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Pricing
Prices are perceived as high compared to competitors, leading some customers to shop elsewhere for better deals.
Product Quality
Quality of produce and bakery items is praised, but there are complaints about the freshness of some products and stock availability.
Checkout Experience
Long checkout lines and limited open registers are frequent complaints, impacting overall customer satisfaction.
- BJbill johnsonSep 12, 20251.0I called Shaw’s three different times to ask a simple question about the MoneyGram service they advertise. The first two times, the customer service desk employee hung up on me. On my third call, she refused to answer my question at all. This is unacceptable and extremely disappointing. If a store offers a service, customers should be able to get clear and respectful information about it. Instead, I was met with rudeness and disregard. Very poor experience.
- KLKathie LeonardAug 17, 20251.0To begin my visit, I asked someone for help with the motorized cart. She seemed to not know what was going on, and where they were stored. However, I realize they were not far behind her. While shopping, everything was great. Easy to find prices were clear and the layout was fantastic. Upon checkout, I was greeted by two people, the cashier in the bagger. The bagger seemed cold and uncaring. When I asked a question, she was standoffish. The cashier however, was much more cooperative and talkative in order to help me when things weren’t ringing up properly. A lot of the prices were wrong and did not ring up with the sale price. I entered my number for the rewards and the number was wrong. The cashier stated once I entered the number it was too late or she would have to redo everything. Well, I knew that wasn’t gonna happen. She did not offer. I asked. I did not receive an answer. Upon leaving, I was looking for the customer service because my phone number had obviously changed. Once I found someone in customer service,( I had to call the phone line in order to find someone) to have someone assist me. Once she came out from behind the door, she said she knew nothing about it and could not help me with the rewards or the app or anything regarding my phone number. She stated I could delete the app, which I have done, to no avail. After that, there was nothing she could do. I just don’t understand why people cannot be more helpful if they are managers or Customer Service managers? Where our basic customer needs tended to? It seems as though this shows did not want to be “Service”.
- SHShaughn HickeyJul 28, 20254.0Friendly workers, and never any lines when i go. Clean with fresh products. A bit more pricey than it's competitors but still worth it.
- ADAustin DeSantisJul 22, 20251.0Rude cashiers never want to help me out. Some are ok but most everyone here avoids any interaction possible
- KKKellie KelleyJun 5, 20255.0Today Rick the manager went above and beyond to help a home bound senior in her home get her groceries delivered. DoorDash never delivered the order even though it said delivered. He personally put the order together and delivered it to her house himself in a 20 minute window. Thank you Rick for your help today . It was appreciated more than you will ever know
Frequently Asked Questions About Shaw's
Does Shaw's accept SNAP EBT?
Yes, Shaw's accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Shaw's is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Shaw's near me accept Apple Pay?
Yes, Shaw's accepts Apple Pay and many other convenient payment methods!
How do you use Shaw's Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Shaw's for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Shaw's located at 45 Storey Ave, Newburyport, MA hiring?
Shaw's is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Shaw's now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Shaw's accept SNAP EBT for grocery purchases?
Yes, Shaw's accepts SNAP EBT for eligible grocery purchases including grocery delivery and Drive Up & Go™ pickup orders.
Can I use Apple Pay at Shaw's near me?
Yes, Shaw's accepts Apple Pay along with many other convenient payment methods.
How do I redeem Shaw's Points for fuel discounts?
Sign in to Shaw's for U™, select Rewards, and choose the Points to redeem. Then enter your phone number or swipe your Loyalty Card at the pump at participating stations to apply discounts, eligible up to 25 gallons.
Is Shaw's located at 45 Storey Ave, Newburyport, MA currently hiring?
Yes, Shaw's is hiring and welcomes applicants ready to join their friendly team of associates.
Can I send groceries as a gift through Shaw's?
Yes, Shaw's offers a grocery gifting option where you can send groceries to others by selecting 'Make this order a gift' at checkout and entering recipient details.
What are Shaw's store hours?
Shaw's is open daily from 7:00 AM to 10:00 PM, with adjusted holiday hours such as closing at 6:00 PM on December 24 and closed on November 27 and December 25.
What pickup and delivery services does Shaw's offer?
Shaw's offers in-store pickup, curbside pickup, delivery including same-day and no-contact options for your convenience.
Which nearby dining options can I visit before or after shopping at Shaw's?
Nearby dining includes ZENSHI Handcrafted Sushi and D'Angelo Grilled Sandwiches, great places to enjoy a meal before or after your grocery trip.
Are there convenient services near Shaw's for banking or mailing needs?
Yes, nearby you can find Santander Bank, Chase ATM, and Western Union for financial and money transfer services convenient to your grocery shopping.
What wellness and fitness options are available near Shaw's?
Nearby wellness includes Elements Massage for therapy and Club Pilates or Planet Fitness for fitness activities, making it easy to combine shopping with self-care and exercise.