Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Isaac received overwhelming praise for his exceptional customer service, with many customers highlighting his friendliness, attentiveness, and ability to make their experience enjoyable.
Food Quality
Customers consistently reported that the food was fresh, hot, and prepared correctly, contributing to a positive dining experience.
Cleanliness
The location was noted for its cleanliness, with customers appreciating the well-maintained lobby and counter areas.
Employee Recognition
Many reviews specifically called for Isaac to receive a raise or promotion, indicating he is a valuable asset to the team.
LD
Liam Doherty
1 day ago
5.0
Issac just gets customer service. Him and the crew at quickest mcds I’ve ever been to. Back every chance I get.
TB
Tristan Bukow
Jan 1, 2026
5.0
Issac has been consistently giving great service even late at night close to close. The quarter pounder with cheese is easily the best here compared to other locations idk what they do differently but it’s delicious. Higher percentile of quality at this location.
JY
John Yawe
Dec 23, 2025
5.0
Issac makes all the difference! I have been to this McDonald's numerous times, but my most recent visit was exceptional thanks to Isaac. He handles the high-presure environement with total grace and actually takes time to ensure the customers are happy. My order was ready in record time, and Isaac's friendly demeanor reallly brighened my day. Its clear he takes pride in his work. Management, give this guy a raise---he's a huge asset to your Newburyport Location.
JK
James Kench
Dec 21, 2025
5.0
Went in super late around 12am, me and my two buddies, we were swiftly greeted with Issac’s love and care as he took our orders with dignity and pride, immediately, he got to work eagerly, almost instantly entering flow state as he cooked up one of the most delectable meals I’ve ever had in my life, will return, for Issac ❤️
RL
Rourke Lee
Dec 21, 2025
5.0
Issac had amazing customer service tonight. He cracked a few jokes with us as we waited for our order and was wearing a great Christmas sweater. The food came out nice and hot and I’d recommend Issac to anyone that comes by this McDonald’s