McDonald's

3.9
777 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
37 Storey Ave, Newburyport, MA
01950, United States

Hours

Reviews

3.9
777 reviews
5 stars
403
4 stars
140
3 stars
95
2 stars
42
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Isaac received overwhelming praise for his exceptional customer service, with many customers highlighting his friendliness, attentiveness, and ability to make their experience enjoyable.

Food Quality

Customers consistently reported that the food was fresh, hot, and prepared correctly, contributing to a positive dining experience.

Cleanliness

The location was noted for its cleanliness, with customers appreciating the well-maintained lobby and counter areas.

Employee Recognition

Many reviews specifically called for Isaac to receive a raise or promotion, indicating he is a valuable asset to the team.
  • LD
    Liam Doherty
    1 day ago
    5.0
    Issac just gets customer service. Him and the crew at quickest mcds I’ve ever been to. Back every chance I get.
  • TB
    Tristan Bukow
    Jan 1, 2026
    5.0
    Issac has been consistently giving great service even late at night close to close. The quarter pounder with cheese is easily the best here compared to other locations idk what they do differently but it’s delicious. Higher percentile of quality at this location.
  • JY
    John Yawe
    Dec 23, 2025
    5.0
    Issac makes all the difference! I have been to this McDonald's numerous times, but my most recent visit was exceptional thanks to Isaac. He handles the high-presure environement with total grace and actually takes time to ensure the customers are happy. My order was ready in record time, and Isaac's friendly demeanor reallly brighened my day. Its clear he takes pride in his work. Management, give this guy a raise---he's a huge asset to your Newburyport Location.
  • JK
    James Kench
    Dec 21, 2025
    5.0
    Went in super late around 12am, me and my two buddies, we were swiftly greeted with Issac’s love and care as he took our orders with dignity and pride, immediately, he got to work eagerly, almost instantly entering flow state as he cooked up one of the most delectable meals I’ve ever had in my life, will return, for Issac ❤️
  • RL
    Rourke Lee
    Dec 21, 2025
    5.0
    Issac had amazing customer service tonight. He cracked a few jokes with us as we waited for our order and was wearing a great Christmas sweater. The food came out nice and hot and I’d recommend Issac to anyone that comes by this McDonald’s

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Newburyport, MA?

The McDonald's in Newburyport operates daily from 5:00 AM to 1:00 AM, except on Sundays when it opens at 6:00 AM.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers a drive-thru service available from 5:00 AM to 1:00 AM daily, with Sunday opening at 6:00 AM.