Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopShaw's
Looking for a grocery store near you? Visit your local Shaw's located at 34 Essex St, Melrose, MA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Shaw's deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Shaw's near you today!
Shaw's is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Shaw's app for Shaw's for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (781) 665-8512. Stop by and see why our service, convenience, and fresh offerings will make Shaw's your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.8
868 reviews
5 stars
353
4 stars
221
3 stars
140
2 stars
68
1 star
86
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed concerns about high prices, with some stating that Shaw's is significantly more expensive than nearby competitors.
Customer Service
Customer service experiences varied widely, with reports of rude staff and poor management overshadowing positive interactions.
Product Freshness
Several reviews highlighted issues with product freshness, particularly in the meat and produce sections, with complaints about moldy items and expired products.
Store Cleanliness
While some customers praised the store's cleanliness, others reported unpleasant odors and unsanitary conditions in certain areas.
Inventory Management
Customers noted inconsistencies in stock availability and accuracy, with some items frequently out of stock or mispriced.
- BLBrian LeasDec 28, 20255.0Great local supermarket. They employee locals and provide a great service to the community. While they do not always have everything I'm looking for, I understand that they are doing their best to provide groceries to the entire city. The staff are friendly and helpful, particularly the bakery and deli. Groceries are reasonably priced and they often offer coupons in store and through their mobile app to offer additional savings to the community.
- MMMalden MaverickDec 24, 20251.0Shaw’s in Melrose, MA has perfected a business model that feels indistinguishable from exploitation. On average, prices here run 15–20% higher than surrounding grocery stores, and that’s before you factor in seasonal or holiday pricing—where things cross from “expensive” into outright unconscionable. During a period of real economic strain in 2025, this store appears either oblivious to or entirely uninterested in the realities faced by the community it serves. A particularly stark example: on Christmas Eve, my mother and I went in simply looking for a ham. Not a luxury item—just a normal, average-sized holiday staple. What we found instead were hams priced between $85 and $125, effectively pricing out ordinary customers from a basic family meal. That is not market fluctuation; that is opportunistic pricing taken to an extreme. Coffee pricing is equally indefensible. A 1 lb can priced at over $30, and ½ lb bags running $18.99, places even basic daily necessities behind an artificial paywall. This is not a premium store offering premium quality—it’s a standard supermarket charging luxury-tier prices without justification. Across the board, pricing here feels detached from reality and morally hollow, especially given the economic pressure many families are under. This Shaw’s is not merely overpriced—it operates in a way that erodes trust and undermines the basic social contract a grocery store has with its community.
- JJJohnDec 24, 20255.0Busy but fully stocked
- BDbob disalvatoreDec 24, 20251.0Don’t shop here ! I recently purchased a bag of frozen shrimp at the Melrose store. About a week later there was a FDA recall on the shrimp because they may be radioactive. I brought the bag back to the service desk and the manager , an older short lady said that they didn’t sell any of the radioactive shrimp. I told her that the new recall was dated 12-19 and was on the news. She said thy didn’t receive any email from the FDA, which in this current administration I don’t find that hard to believe at all. I told her I was not going to eat radioactive shrimp. She said of course not. The lady behind the counter seemed annoyed and repeated that they didn’t receive any email and I offered to show her the FDA web site on the recall but she again repeated the email line. I asked her to credit back my card I used and she said she would need a receipt. Of course I didn’t save a week old food shopping receipt and she said she could only give me a gift card for the amount. Since I won’t be shopping here ever again I really didn’t want a gift card but had no other choice. Don’t shop here ! Shouldn’t be a hard time getting your money back for radioactive shrimp. Not great customer service.
- RHRandy HurleyDec 5, 20253.0Beautiful store, very low on dairy stock…. I was going to give 1 star after the experience
Frequently Asked Questions About Shaw's
Does Shaw's accept SNAP EBT?
Yes, Shaw's accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Shaw's is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Shaw's near me accept Apple Pay?
Yes, Shaw's accepts Apple Pay and many other convenient payment methods!
How do you use Shaw's Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Shaw's for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Shaw's located at 34 Essex St, Melrose, MA hiring?
Shaw's is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Shaw's now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Shaw's accept SNAP EBT payments?
Yes, Shaw's accepts SNAP EBT for eligible grocery purchases both in-store and for online grocery delivery or Drive Up & Go™ pickup orders.
What payment methods does Shaw's accept?
Shaw's accepts a variety of payment methods including Apple Pay, American Express, Visa, Mastercard, Discover, Android Pay, Samsung Pay, cash, and checks.
How can I use Shaw's Points for fuel discounts?
To redeem your Shaw's Points, enter your phone number or swipe your Loyalty Card at participating fuel stations before fueling. Your discount applies up to a 25-gallon limit per transaction.
Is Shaw's at 34 Essex St, Melrose, MA currently hiring?
Yes, Shaw's is hiring and welcomes applicants to join their inclusive team.
Can I send groceries as a gift through Shaw's?
Yes, you can send groceries as a gift by selecting the “Make this order a gift” option at checkout and providing the recipient's information.
What types of pickup and delivery services does Shaw's offer?
Shaw's offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery services for your convenience.
What are the Shaw's store hours at 34 Essex St, Melrose?
Shaw's is open daily from 6:00 AM to 10:00 PM, with some holiday hour modifications such as closing on Thanksgiving and Christmas Day.
Are there any nearby financial services near Shaw's that customers can use?
Yes, nearby Shaw's you can find Coinstar with a Bitcoin ATM, Coinme currency exchange, and Western Union money transfer services, which can be convenient for your financial transactions during your visit.
What nearby dining options are available near Shaw's at 34 Essex St?
Near Shaw's, customers can enjoy dining at Wood and Fire Neapolitan Pizzeria for Italian pizza, Sushi Corner for Japanese cuisine, and Tooba's offering Middle Eastern food.
Are there other local services near Shaw's that shoppers might find useful?
Yes, nearby services include dry cleaning at Jackson Cleaners, veterinary care at Melrose Animal Clinic and The Woof Wash, beauty salons like Always Hair For You and Isis Salon, as well as the Melrose Post Office for mailing needs.