Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.4
1,471 reviews
5 stars
1,075
4 stars
177
3 stars
72
2 stars
35
1 star
112
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food as delicious, with specific mentions of burgers, shakes, and fries being highlights.
Service Excellence
Many reviews highlighted exceptional service, particularly from staff members like Yeffrey and Sulley, who were noted for their friendliness and attentiveness.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing to a positive dining atmosphere.
Customer Care
Several customers appreciated the staff's willingness to address issues and provide personalized service, making them feel valued.
Order Issues
Some customers reported significant delays and mix-ups with their orders, leading to frustration and dissatisfaction.
- RMRitesh Mukherjee6 days ago5.0Basic burger joint with good burgers, hotdogs, and fries. The portions are big, prices are reasonable, and the taste is great making this a good joint to visit. The ambience is basic as expected.
- TTTurkish TwistNov 17, 20251.0Took me 40 minutes for my food, cashier and all the cooks are dancing in the back. They all went to the bathroom and left the front unattended. Think the cashier is under the influence.
- BBBryan BarbosaNov 16, 20251.0very disappointed i’m writing this review from my house i ordered a pick up and i went there at 9 and they had there doors locked everyone was at the back with headphones i waited outside for 20 minutes before somone noticed me and another 5 minutes for them to open the door and keep in mind they close at 10.
- GSGabriel Wolski StortiNov 9, 20251.0The worst service I’ve ever seen in my life. This is my second time coming here, and the same thing happened again: no one comes to help you, even when the place is empty. When you ask something, the staff either ignores you or takes forever to respond. They also laugh in the kitchen, which makes it seem like they’re making fun of customers. I find that extremely unprofessional, and it honestly feels like they just don’t care about their job. Terrible experience, both times I came here.
- MSMaya SewellNov 7, 20255.0My family and I have been coming to this location for over three years, and we want to thank the staff for always providing excellent service. Even when it gets busy, everyone remains friendly and accommodating, and the food is consistently hot, fresh, and delicious. We truly appreciate all that you do!
Frequently Asked Questions About Smashburger
What type of food does Smashburger serve?
Smashburger serves handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the opening hours for Smashburger in Medford?
Smashburger in Medford is open daily from 10:30 AM to 10:00 PM.
Does Smashburger offer delivery and takeout services?
Yes, Smashburger offers both delivery and takeout services.
Is Smashburger suitable for families and children?
Yes, Smashburger welcomes families and children and offers a children's menu and high chairs.
Can I order Smashburger's menu items ahead of time?
Yes, Smashburger has an order and pay ahead feature to streamline your pickup.
What payment options are accepted at Smashburger?
Smashburger accepts payments via debit cards, credit cards, and mobile NFC; they do not require cash only.
Does Smashburger have wheelchair accessible facilities?
Yes, Smashburger has wheelchair accessible entrances, parking, seating, and restrooms.
Are there nearby restaurants you can visit before or after dining at Smashburger?
Yes, nearby restaurants include Happy Haddock Restaurant, Noodles and Company, Panda Express, and Panera Bread, offering a variety of dining options.
What nearby services can complement your visit to Smashburger?
Nearby services such as Kristina Market for groceries, Riverside Auto Detailing for car care, and Riverside Nails Spa for beauty treatments can complement your visit.
Are there nearby banks and professional services close to Smashburger?
Yes, Eastern Bank and Century Bank are nearby, offering banking services conveniently located near Smashburger.