McDonald's

3.9
981 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
250 Maple St, Marlborough, MA
01752, United States

Hours

Reviews

3.9
981 reviews
5 stars
461
4 stars
209
3 stars
155
2 stars
53
1 star
103

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and modifications not being followed.

Service Quality

Feedback varied widely, with some praising friendly and efficient service, while others experienced disrespectful and inattentive staff.

Food Quality

Customers expressed disappointment with food preparation and taste, noting inconsistencies in quality and freshness.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas.

Atmosphere

The atmosphere received mixed reviews, with some finding it uninviting and chaotic, while others appreciated the cleanliness and comfort.
  • KM
    K M
    2 days ago
    5.0
    This is a supreme McDonald’s, great service and food always hits from here.
  • CA
    charles allen
    Jan 4, 2026
    5.0
    I started going there 1979. Breakfast is always fast and done perfectly.
  • ML
    Mateus Lucas
    Dec 17, 2025
    1.0
    Worst McDonald’s experience I’ve ever had. They forgot part of my order the first time. I went back, reordered, and guess what? They forgot my McChicken AGAIN. This place can’t get even the most basic order right. No attention, no care, no responsibility. It’s pure incompetence from start to finish.
  • BB
    Berg_0001
    Dec 15, 2025
    1.0
    Very bad experience overall. The food was not good at all — poorly prepared and disappointing from the first bite. On top of that, the staff was disrespectful and unprofessional, which made the experience even worse. Customers deserve better service and better food than this. I definitely won’t be coming back.
  • NM
    Nickaell Monteiro
    Dec 15, 2025
    1.0
    Completely wrong order and total lack of attention. I clearly asked for LETTUCE on my order, paid for it, and the burger arrived with NONE at all. This isn’t a small mistake — it’s a basic ingredient. It shows zero care and no order checking before delivery. If you can’t prepare a simple order correctly, you don’t deserve a good rating. Very disappointing.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 250 Maple St, Marlborough?

McDonald's at 250 Maple St, Marlborough is open 24 hours every day of the week.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's offers 24/7 drive-through service.