Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with food quality, including cold fries, stale buns, and incorrect orders.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor communication.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and restrooms.
Order Accuracy
Numerous reviews highlighted problems with order accuracy, including missing items and incorrect charges.
Speed of Service
Service speed was often criticized, with several customers mentioning long wait times for their orders.
IA
Inside America
4 days ago
5.0
The service here at this restaurant is good, and it's a local restaurant. You can bring your children here; there's a safe children's play area.
JB
Joshua Buckley
Nov 1, 2025
4.0
This location always get you in and out fast. The restaurant is always clean, and the staff are all friendly. The bathrooms here are always clean as well.
HD
Hal Davis
Oct 26, 2025
5.0
Asked for a large fries, w/ my supper - cause We all know they are the best fries goin' ... Got my bag o fries ($3.59), and was so very disappointed. Flaccid and woefully not large. To the credit of the Crew, when I politely pointed this out, they kinda fixed it. Seems a waste of, as the improperly done order got "tossed", and while I certainly appreciate the efforts, perhaps We could stay w/ the process ?
SS
Sohel Sohel
Oct 17, 2025
5.0
Came to town very late .. just grab some to eat ..drive through .. no complaints
HM
Haley McKenzie
Oct 15, 2025
1.0
Warning this location will steal your monopoly game piece. I ordered two hash browns which should come with stickers you can peel and one of the stickers was removed from the bag
What are the regular operating hours for this McDonald's location?
This McDonald's in Marlborough, MA, is open daily from 5:00 AM to midnight.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to midnight.
What delivery options are available at this McDonald's?
Delivery services include curbside pickup, same-day delivery, and no-contact delivery.
Where can I place an order online for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's location?
Yes, WiFi service is available at this McDonald's restaurant.
What is the address of this McDonald's in Marlborough?
The McDonald's is located at 155 Boston Post Rd W, Marlborough, MA 01752, USA.
Are there any pet-related stores nearby that I could visit before or after dining?
Yes, Loyal Companion, a pet store, and Golden Paw Pet Services offering pet sitting and dog walking are nearby.
Can I grab coffee nearby this McDonald's location?
Yes, there are two Starbucks coffee shops nearby where you can enjoy coffee before or after your meal.
What other dining options are close to McDonald's on Boston Post Rd W?
Nearby dining options include Raising Cane's for southern-style fast food, Wendy's for burgers, LongHorn Steakhouse for steak and grill, Mosaka Hibachi Sushi and Bar, and Okami Sushi Hibachi for Japanese cuisine.