McDonald's

3.7
818 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
155 Boston Post Rd W, Marlborough, MA
01752, United States

Hours

Reviews

3.7
818 reviews
5 stars
339
4 stars
194
3 stars
125
2 stars
44
1 star
116

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold fries, stale buns, and incorrect orders.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor communication.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and restrooms.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, including missing items and incorrect charges.

Speed of Service

Service speed was often criticized, with several customers mentioning long wait times for their orders.
  • IA
    Inside America
    4 days ago
    5.0
    The service here at this restaurant is good, and it's a local restaurant. You can bring your children here; there's a safe children's play area.
  • JB
    Joshua Buckley
    Nov 1, 2025
    4.0
    This location always get you in and out fast. The restaurant is always clean, and the staff are all friendly. The bathrooms here are always clean as well.
  • HD
    Hal Davis
    Oct 26, 2025
    5.0
    Asked for a large fries, w/ my supper - cause We all know they are the best fries goin' ... Got my bag o fries ($3.59), and was so very disappointed. Flaccid and woefully not large. To the credit of the Crew, when I politely pointed this out, they kinda fixed it. Seems a waste of, as the improperly done order got "tossed", and while I certainly appreciate the efforts, perhaps We could stay w/ the process ?
  • SS
    Sohel Sohel
    Oct 17, 2025
    5.0
    Came to town very late .. just grab some to eat ..drive through .. no complaints
  • HM
    Haley McKenzie
    Oct 15, 2025
    1.0
    Warning this location will steal your monopoly game piece. I ordered two hash browns which should come with stickers you can peel and one of the stickers was removed from the bag

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Marlborough, MA, is open daily from 5:00 AM to midnight.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the drive-thru is available daily from 5:00 AM to midnight.