Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,301 reviews
5 stars
568
4 stars
262
3 stars
171
2 stars
86
1 star
214
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported consistent issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Customer Service
While some reviews praised the staff for being friendly and helpful, others noted poor service and lack of attention to detail.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot items, while others complained about undercooked or unsanitary food.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and food preparation areas.
Wait Times
Customers frequently mentioned long wait times for both drive-thru and dine-in orders, contributing to a negative experience.
- BRBanks Rich3 days ago1.0they only did DoorDash order and some of the dasher didn’t even get there order One dasher had to get a refund cause of the wait time and for the people who ordered on the kiosk was waiting a minimum 30 minutes, if you don’t have time to waste don’t go here there is a kfc or Burger King 👑down the street
- DSDaniel SullivanJan 1, 20262.0Ordered a fish sandwich an the cheese wasn't even melted that tills me the fish was made early an bun wasn't warm.no excuse for cold fish sandwich. No more MC.👎
- AMAkiko MDec 22, 20254.0Relatively quiet mcdonald. I see more teenagers hanging around in this branch compared to other branches. Perhaps it is because it's winter break now but I find it more lively here. Staff is nice and served the food on timely manner. I wouldn't mind going again when I need a cozy place to eat fast food. Food is, well, it's macdonald.
- KAKarla AndinoDec 20, 20251.0Me atendieron bien y comí en el restaurante pero las que trabajan en el Mac donald se les escucha malas palabras y hablando unas de otras deberían de ser prudentes
- TRTim RidgwellDec 4, 20251.02 out of 3 orders from this McDonald’s has food items missing.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 114 Broadway, Malden, MA?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's have a drive-through service, and if so, what are the hours?
Yes, the drive-through is open 24/7, every day of the week.
Can I order delivery from this McDonald's and when is delivery available?
Yes, delivery is available daily from 5:00 AM to 12:45 AM.
What delivery and pickup options does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for McDonald's at this location?
You can order online via their delivery URL or through the McDonald's app available on both iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any nearby attractions I can visit before or after dining at McDonald's?
Yes, nearby attractions include South Broadway Park, which is a local park and event venue, and Action Jackson Amusements arcade for family-friendly fun.
What other dining options are near McDonald's at 114 Broadway?
Nearby dining options include KFC for chicken, SNS Market Inc., Biryani Park for Pan Asian cuisine, Flaming Grill & Buffet for seafood and sushi, and Burger King for fast food burgers.
If I need automotive services near McDonald's, where can I go?
Nearby automotive options include Valvoline Instant Oil Change for quick oil changes, Lima Auto Repair, Maxima Auto Sales Corp, and Dealer One Motors for car sales and repairs.
Does this McDonald's location offer WiFi and mobile ordering features?
Yes, this McDonald's offers WiFi and options for mobile ordering, along with mobile offers and McDelivery.