McDonald's

3.6
1482 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
60 Boston St, Lynn, MA
01904, United States

Hours

Reviews

3.6
1,482 reviews
5 stars
599
4 stars
279
3 stars
260
2 stars
104
1 star
240

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many instances of incorrect orders and missing items.

Food Quality

Several reviews highlighted issues with food being served cold, old, or incorrect, leading to dissatisfaction.

Cleanliness

Multiple customers noted that the restaurant was dirty and poorly maintained, impacting their overall experience.

Management Issues

Customers expressed concerns about the lack of effective management, with reports of chaotic service and unaddressed complaints.
  • RJ
    R J
    Jan 1, 2026
    1.0
    They never read the instructions on how you want your order. If I ask for extra on a burger then add the extra. Especially if I paid for that extra. Learn to read the screen.
  • RP
    Ryan Patrick
    Dec 25, 2025
    1.0
    Absolute trash, a waste of my money, this isn't a "quarter pounder", it's a 90's basic hamburger. This costs the same as a Shake Shack Burger? Terrible.
  • AG
    Ana Guillama
    Dec 21, 2025
    1.0
    This is what a Sunday night looks like not one person has received their food this McDonald’s is terrible there is no management at all
  • DD
    Danielle Downing
    Dec 18, 2025
    2.0
    I went through the drive through. The food was definitely sitting out a long time. The inside was chaotic no one knowing where to stand. It used to be much better with the platform seating
  • AB
    Astrid Blanco
    Dec 16, 2025
    1.0
    I have ordered delivery on several occasions and every single time, something is missing or wrong. Sometimes, i'll order two meals and only get half fries for one meal. This is ridiculous. I know it's not the delivery driver because the bags come sealed. I work in fast food So I know these mistakes make no sense to make. Sometimes, we'll get someone else's food in our bag. It's not that hard to at least make sure we have our fries. I am so done with this McDonalds.

Frequently Asked Questions About McDonald's

What are the McDonald's Lynn, MA location's operating hours?

McDonald's at 60 Boston St in Lynn, MA is open 24 hours a day, 7 days a week.

Does this McDonald's have a drive-thru service, and when is it available?

Yes, the McDonald's location offers drive-thru service 24/7 every day of the week.