Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,876 reviews
5 stars
829
4 stars
391
3 stars
274
2 stars
129
1 star
253
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
While some customers enjoyed the food, many complained about cold meals, incorrect items, and inconsistent quality.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their helpfulness and attentiveness.
- OCOliver construction,inc1 day ago5.0Good service
- KSkenny silvaDec 31, 20252.0Employee came to the speaker at 4 stated they are closed, this location says 24/7?
- NBn bDec 26, 20251.0was accused of trying to scam food by an incompetent employee who forgot to put my sandwich in the bag, forgot the cheese I paid extra for on my sandwiches, and both of my sausage burritos were ice cold by the time I got them. worst location in Lowell.
- JDJorge DacostaDec 18, 20251.0I do Door Dash for a living, we have a Daruis who works 3rd shift and likes to slow down things thinking his way is better. I go to the Intercom and say it's door dash I have a order for D18 etc. He ignores your order number, he now wants you to pull up to the window to give your order, Wrong!!! At the window you should be grabbing your food and leaving, instead he delays orders for Customers who want there food hot and not warm. All people like this should be fired and the next person wants to pull the same thing should be also fired. Never seen a bunch of lazy people in my life. His excuse is he can't hear, Wow so McDonald's sticks a deaf person on the head set? The Management is also funny here, none of them speak English, it took 3 people to try and translate to me. I would go to the one on Rodgers Street in Lowell, at least they want to get your order and get you out quick.
- NINYRA I.Dec 1, 20251.0I don't understand this location around lunch time. I placed a mobile order at 11:58am. To only leave the parking lot at 12:26pm. Not only did they parked me, they took forever with my order. No ice in my drinks and forgot my nuggets. I am on my lunch break!! You guys are going to have to figure something out for your lunch rush. This is unacceptable.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location for dine-in service?
This McDonald's is open 24 hours every day from Monday to Saturday, and on Sunday it is also open 24 hours.
Does this McDonald's have a drive-thru service, and what are its hours?
Yes, this McDonald's offers drive-thru service 24 hours a day, 7 days a week.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available. From Monday, the delivery hours are 5:00 AM to 11:59 PM, Tuesday through Saturday delivery is 24 hours, and on Sunday delivery is from 4:00 AM to 8:00 PM.
Which services does this McDonald's offer for pickup and delivery?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery for your convenience.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's app I can use to order food?
Yes, you can order food using the McDonald's App available on both the Apple App Store and Google Play Store.
Does this McDonald's location have WiFi available?
Yes, this McDonald's offers WiFi for customers.
Where is this McDonald's located exactly?
This McDonald's is located at 66 Plain St, Lowell, MA 01851, USA.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Elephant Angkor Cafe for coffee, Jimmy's Pizza Too for more dining options, Walgreens for pharmacy and convenience needs, and Western Union for money transfer services.
How can the nearby TD Bank ATM be useful when visiting this McDonald's?
Customers can conveniently withdraw cash from the nearby TD Bank ATM located close to McDonald's if needed for their purchase or other expenses.
Are there any nearby beauty and spa options around this McDonald's location?
Yes, nearby beauty and spa businesses include Luxx Hair Studio, Maria Bonita Hair Salon & Spa, T-K Nails & Spa, and Megan Anne's Salon, which you can visit before or after your meal.