McDonald's

3.3
869 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
247 Mill St, Leominster, MA
01453, United States

Hours

Reviews

3.3
869 reviews
5 stars
274
4 stars
163
3 stars
140
2 stars
99
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of professionalism.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with mobile orders were noted, leading to customer frustration.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty environments and concerns about food safety.

Speed of Service

Customers consistently mentioned slow service, with long wait times for food and delays in order fulfillment.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported cold or stale food.
  • UN
    Urielnegron1 Negron
    Nov 6, 2025
    4.0
    Good service friendly staff and very clean
  • SD
    Sykeria Dow
    Oct 23, 2025
    1.0
    These people are jokes they’re rude they laugh at your face when they don’t understand you and they will threaten to call the police on you when they also don’t understand you
  • KB
    Kristeen Berube
    Oct 15, 2025
    2.0
    They have a couple people that don't speak English very well after a few failed attempts the person I was trying to communicate with would be on to someone else who still didn't understand what I said) I only got part of my order but I did get someone who can speak English at the window after the fact
  • S
    ミFФЖ SΞИ彡
    Sep 29, 2025
    1.0
    Not 24 hours at all. Fix the darn hours.
  • LR
    LuvKarmas RespectAndHonor
    Sep 12, 2025
    2.0
    Warning, especially for small children. We would not recommend chicken nuggets from here. They now have good size bones in it & sadly there's nothing they can or will do about it. There's been other people before us that have had encountered the same situation. The cashier stated that unfortunately it is from the company where they order from & have no control of it. No refund or nothing will be given except for the fact that the cashier will let management know. Management is very well aware of the chicken nugget situation. If ordering any chicken nuggets from here, one must be very careful no matter the age. Unless something severe happens then seek professional help & or see an attorney. Best of luck to other chicken nugget lovers like us. We'll never order that from here again.

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's on 247 Mill St, Leominster, MA?

McDonald's at 247 Mill St, Leominster, MA, is open 24 hours on most days, with hours from 5:00 AM to 2:00 AM on Thursday, Friday, and Saturday.

What are the delivery hours for McDonald's at this location?

Delivery service is available daily from 6:00 AM until 1:00 AM at this McDonald's location.