McDonald's

3.3
916 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
187 North Street, Hyannis, MA
02601, United States

Hours

Reviews

3.3
916 reviews
5 stars
272
4 stars
187
3 stars
177
2 stars
79
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables and bathrooms.

Pricing Concerns

Customers expressed dissatisfaction with rising prices, feeling that the value for money has decreased.

Food Quality

Mixed feedback on food quality, with some praising freshness while others complained about cold or poorly prepared items.

Accessibility Problems

Several customers noted issues with ordering at the drive-thru if not in a vehicle, and difficulties accessing the bathroom.
  • RC
    Robert Coulter
    Nov 10, 2025
    1.0
    People just don’t hire good help anymore. Every time you order it they screw it up.
  • SM
    Stephen Marks
    Nov 8, 2025
    2.0
    I used the app to pre order, to save time. When I arrived the order was not yet started. The restaurant wasn't busy. I was told to pull my car around and wait. The car n Behind me got the same treatment. I won't be ordering through the app again.
  • EA
    Emil Akoglu
    Oct 20, 2025
    1.0
    It's too expensive. Doesn't worth. Support local businesses.
  • HR
    Honest Reviewer
    Oct 18, 2025
    2.0
    McDonald's in general is too expensive. A large fry alone is like $5 - $6, The company needs to come back to Earth. This McDonald's is a small it just was recently redone and remodeled. It's busy cuz it's in Hyannis. They do a decent job on food accuracy and have the double drove thru lane. The problem is the corporation itself. It's not like they have newer and better stuff it's same old and the price is have skyrocketed. It's ridiculous. It's as much as going to a pizza place now
  • MM
    mussidae
    Oct 3, 2025
    2.0
    Most annoying moment at this McDee’s: I tried the new, ‘better’ Snack wrap. Started to drive aware but stopped to look ‘cus I’ve been disappointed before. I saw a wrapper with name Snack Wrap in the bag, took a look at it and it had big sticker on it that said ‘Sausage’. What wd you do? I turned around to exchange it. I didn’t understand their explanation, but turns out they used any handy sticker to keep the wrapper from unraveling. Any sticker and why didn’t I agree it was a great idea? I can only blame poor training and poor management and not the worker who, to me, was trying her best. I got my money back and left.

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's in Hyannis, MA?

The McDonald's drive-thru in Hyannis, MA is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's location offer delivery service?

Yes, McDonald's in Hyannis, MA offers delivery service daily from 6:00 AM to 11:30 PM.