Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rudeness from staff and long wait times.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items.
Food Quality
Customers frequently noted issues with food temperature and quality, with some items being served cold or improperly prepared.
Mixed Experiences
While some customers had positive experiences, many others expressed frustration with the inconsistency in service and food quality.
LM
Luis Marin
4 days ago
1.0
these people overnight are the lazy people and most miserable bc j ordered doordash and i asked for no pepper sauce and tomato and i asked for them to addf ranch they gave me a plate with no ranch no bun and of course when i called them and told them about it he didn’t even care he was like ok ok like ok buddy i am wasting my money here for yall to not do my order right will not b ordering here late night ever again n u should not either bc the guy there is miserable and will b rude like 0 stars this place
CB
Carissa Bartholomae
Dec 24, 2025
5.0
Went for a quick Christmas Eve snack and got the hot cocoa and the grinch mcshaker fries with dill pickle seasoning! Not really busy but worth it! I remember going to the McDonald’s in Hudson on half days during my high school years when it was located in downtown Hudson, this was my first time at the new location and I will come back!
RL
Rick Leichter
Dec 23, 2025
3.0
They can be super slow at this location but the food is generally prepared correctly. They're not overly polite but they're not rude either. Just a decent McDonald's.
DA
David Almeyda
Dec 12, 2025
1.0
I've only been to this McDonald's twice, and among MA's lower quality fast food industry (apparently), this one's a real winner.
Would not recommend attempting to use rewards at this one, because they'll just flat out not give it to you like they did on my order Thanksgiving night after my shift. That annoyed me so I decided last night I would use my rewards just to get a Big Mac and nothing else. They felt the need to make it all jumbled up. I had a beef patty on top, not a bun. I will not trust food made here. Not sure what's to gain for these employees to be petty on the restaurant's behalf (for no reason). At the end of the day trash employees make trash businesses. I will never return to this location.
YC
Y C
Dec 9, 2025
1.0
Today I had a terrible experience at the McDonald’s located at 173 Washington Street, Hudson, MA. The soda machine was completely flat, none of the drinks had carbonation. I went to the counter to politely ask if I could get my drinks from the inside machine instead. I stood there for a long time while employees looked at me and never once asked how they could help. I called over a woman who appeared to be the manager three times and was completely ignored. The fourth time she looked at me, made a face, turned around, and continued what she was doing. That behavior was rude, disrespectful, and unprofessional. Another employee came over and I asked him to please help with my drinks. He walked away and never returned with my drinks. After several minutes, he finally told me, “You have to wait,” in a very dismissive way, as if I didn’t matter at all. The lack of customer service was shocking. I will not be returning to this location. It is extremely disappointing to see employees who clearly do not care about customers. McDonald’s should seriously review the management and staff at this location.
What are the operating hours of McDonald's at 173 Washington St, Hudson, MA?
McDonald's at 173 Washington St, Hudson, MA is open 24 hours every day of the week, from Monday to Sunday.
Does this McDonald's location offer delivery services?
Yes, this McDonald's location offers delivery services with available options such as curbside pickup, same day delivery, and no contact delivery.
Is there a drive-thru available at McDonald's in Hudson, MA?
Yes, the McDonald's at 173 Washington St has a drive-thru that operates 24 hours daily.
What payment methods are accepted at McDonald's in Hudson?
This McDonald's accepts multiple payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I view the menu for this McDonald's location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I order food from McDonald's Hudson for delivery or pickup?
You can order online via https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's App available on iOS and Android.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Tidal Wave Car Wash, Feng Sushi Restaurant, Honey Dew Donuts, and Basha's Natural Marketplace, offering car services, alternative dining options, and health food shopping.
Are there any recreational spots near McDonald's Hudson?
Yes, The Grove in Marlborough, MA is nearby; it is a dog park, hiking trail, and nature reserve, ideal to enjoy outdoor activities before or after your visit.
Where can I find banking services near McDonald's at 173 Washington St?
Avidia Bank is nearby, providing financial services for your convenience when visiting McDonald's.
Does McDonald's Hudson provide WiFi and mobile ordering services?
Yes, McDonald's at this location offers free WiFi and supports mobile ordering along with mobile offers through their app.