McDonald's

3.5
797 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
173 Washington St, Hudson, MA
01749, United States

Hours

Reviews

3.5
797 reviews
5 stars
302
4 stars
149
3 stars
142
2 stars
55
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness from staff and long wait times.

Order Accuracy

A significant number of reviews mentioned incorrect orders and missing items.

Food Quality

Customers frequently noted issues with food temperature and quality, with some items being served cold or improperly prepared.

Mixed Experiences

While some customers had positive experiences, many others expressed frustration with the inconsistency in service and food quality.
  • LM
    Luis Marin
    4 days ago
    1.0
    these people overnight are the lazy people and most miserable bc j ordered doordash and i asked for no pepper sauce and tomato and i asked for them to addf ranch they gave me a plate with no ranch no bun and of course when i called them and told them about it he didn’t even care he was like ok ok like ok buddy i am wasting my money here for yall to not do my order right will not b ordering here late night ever again n u should not either bc the guy there is miserable and will b rude like 0 stars this place
  • CB
    Carissa Bartholomae
    Dec 24, 2025
    5.0
    Went for a quick Christmas Eve snack and got the hot cocoa and the grinch mcshaker fries with dill pickle seasoning! Not really busy but worth it! I remember going to the McDonald’s in Hudson on half days during my high school years when it was located in downtown Hudson, this was my first time at the new location and I will come back!
  • RL
    Rick Leichter
    Dec 23, 2025
    3.0
    They can be super slow at this location but the food is generally prepared correctly. They're not overly polite but they're not rude either. Just a decent McDonald's.
  • DA
    David Almeyda
    Dec 12, 2025
    1.0
    I've only been to this McDonald's twice, and among MA's lower quality fast food industry (apparently), this one's a real winner. Would not recommend attempting to use rewards at this one, because they'll just flat out not give it to you like they did on my order Thanksgiving night after my shift. That annoyed me so I decided last night I would use my rewards just to get a Big Mac and nothing else. They felt the need to make it all jumbled up. I had a beef patty on top, not a bun. I will not trust food made here. Not sure what's to gain for these employees to be petty on the restaurant's behalf (for no reason). At the end of the day trash employees make trash businesses. I will never return to this location.
  • YC
    Y C
    Dec 9, 2025
    1.0
    Today I had a terrible experience at the McDonald’s located at 173 Washington Street, Hudson, MA. The soda machine was completely flat, none of the drinks had carbonation. I went to the counter to politely ask if I could get my drinks from the inside machine instead. I stood there for a long time while employees looked at me and never once asked how they could help. I called over a woman who appeared to be the manager three times and was completely ignored. The fourth time she looked at me, made a face, turned around, and continued what she was doing. That behavior was rude, disrespectful, and unprofessional. Another employee came over and I asked him to please help with my drinks. He walked away and never returned with my drinks. After several minutes, he finally told me, “You have to wait,” in a very dismissive way, as if I didn’t matter at all. The lack of customer service was shocking. I will not be returning to this location. It is extremely disappointing to see employees who clearly do not care about customers. McDonald’s should seriously review the management and staff at this location.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 173 Washington St, Hudson, MA?

McDonald's at 173 Washington St, Hudson, MA is open 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery services with available options such as curbside pickup, same day delivery, and no contact delivery.