McDonald's

3.5
786 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
173 Washington St, Hudson, MA
01749, United States

Hours

Reviews

3.5
786 reviews
5 stars
296
4 stars
149
3 stars
141
2 stars
54
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Food Quality

There were numerous complaints about cold food, incorrect orders, and overall poor food preparation.

Cleanliness

Some customers noted that the location was clean, but others mentioned issues with cleanliness and organization.

Drive-Thru Experience

While some customers praised the drive-thru for being fast, others reported aggressive staff and poor service.

Customer Service

Mixed reviews on customer service, with some praising individual staff members while many others reported negative interactions.
  • RM
    Ruben Monrroy
    6 days ago
    5.0
    Good for a quick bite
  • TA
    TONY ALBERTINI
    Nov 6, 2025
    1.0
    I got charged $75.00 for 5 $15.00 gift cards. After they charged my credit card they could not produce the gift cards and refused to give me my money back. I have been back there 5 times since they screwed me on 10/26/2025 and I am still out my money. I have spoken to numerous managers there with no results, just a bunch of BS.They will not give me the owners telephone number and the owner will not call me. Terrible customer service. I guess I will contact the Attorney General and see if I can get my money back.
  • MP
    mark parmenter
    Oct 15, 2025
    1.0
    Sunday morning we were headed out on a road trip. I stopped at the Hudson location to get two egg mcmuffins and 2 lg coffees. Agree we were on the highway we opened up our breakfast sandwiches and for they were cold and definitely not freshly made. $16 fur two sandwiches and two coffees. We won't be back
  • MV
    Matt Veillette
    Oct 10, 2025
    1.0
    This McDonald's location is absolute trash... the employees completely ignore front counter forcing people to use the kiosk.. had a job around the corner from here and every time customers at the front desk would repeatedly have to ask for help just to order and the employees talk crap in spanish
  • SP
    Sugar Plum
    Oct 9, 2025
    4.0
    Its a hit or miss- one time my son got large fries and they smelled like an old rag he didnt eat them- but sometimes they're good, depends what time u go

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 173 Washington St, Hudson, MA?

McDonald's at 173 Washington St, Hudson, MA is open 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery services with available options such as curbside pickup, same day delivery, and no contact delivery.