Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and slow response times.
Food Temperature
Many reviews mentioned that food was served cold or lukewarm, indicating inconsistent food preparation.
Order Accuracy
Numerous customers experienced issues with incorrect or incomplete orders, leading to frustration.
Cleanliness
The cleanliness of the restaurant, particularly the bathrooms, was criticized, with reports of unsanitary conditions.
Pricing
Several customers noted that prices were higher than at other locations, contributing to dissatisfaction.
FF
Flim Flam
1 day ago
2.0
Have lived in the area for 20 years. This has been consistently one of the worst McDonald's I've visited in my lifetme. You can be certain that half the time, someone speaking broken English will be an order taker and will not understand half of what you're saying You can also be certain that your order will be incorrect more than half the time. Make sure you fully check your order before pulling away. When you get your order, be prepared for fries that taste like weeks old oil. The food is average. The only positive is that the line is usually short, likely because people are sick of such ridiculous service.
RE
Richard Eastham
Nov 13, 2025
2.0
Lunch rush, drive-thru customers clearly being prioritized over dining room customers. Then it was announced that they had no soda drinks because they ran out of CO2. The majority of the customers in line inside left. Poor management.
JC
Juan Collazo
Oct 30, 2025
1.0
It is currently monopoly game season the store ran out of soda cups with the game piece. They did have coffee cups with the game piece. I asked to get a coffee with my meal I was told they can not make that kind of substitution . I asked why, I got a blank dumb stare. The cashier looked so confused. my soda and fries did not have game pieces the only game piece I did get was from the nuggets. The food came out just barley past luke warm like they warmed it up then cooled it down somehow. The dam nuggets was luke warm aren't they and the fries to be made to order. there was no one there they should have fired up a fresh batch. Cheese was half melted . I almost sent it all back but wanted to get out of there quick because the plumbing was bad and the place smelled of a backed up toilet. Also at this time there were more employees eating than customers
I bet their food was fresh to order nice and hot. The food should be at body temperature or a little higher. Also this location most items and meals are .50cents to $1.50 more than other locations. Now im waiting to find out if I get sick or not. Cross finger's. I do not recommend this McDonald's by far the worse one in the area.
CA
Cleo Amelin
Oct 28, 2025
5.0
10/10 the young lad working the night shift in oct 2025 he was SO polite and punctual! He repeated my order, greated me at the window! Overall happy experience and piping HOT fries ! McDonald’s good job 👏
AS
Aurora S
Oct 28, 2025
1.0
I got one coffee the total was 2.11 I gave her 2.25 because that’s what I had. She said ok all set. I ask what about my change? She says “what did you give me? Looking confused. I said “2.25”. She tells me she has “no change, no money here. I have no money” proceeds to arbitrarily hand me a nickel.. I drove away shaking my head. I’m really concerned the real reason was she couldn’t count. And if they don’t have change, why?
What are the regular opening hours of McDonald's in Holden, MA?
McDonald's in Holden, MA is open every day from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open daily from 5:00 AM to 11:00 PM.
Can I get delivery from McDonald's in Holden, and what are the delivery hours?
Yes, delivery is available every day from 6:00 AM to 10:30 PM.
What types of payment methods does McDonald's in Holden accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What ordering options are available at this McDonald's location?
Ordering options include curbside pickup, delivery, same-day delivery, and no-contact delivery. You can also order via the McDonald’s app or online.
Does this McDonald's have a drive-thru?
Yes, this location has a drive-thru.
Where is McDonald's located in Holden?
It is located at 638 S Main St, Holden, MA 01520, USA.
What nearby places can I visit before or after dining at McDonald's in Holden?
Nearby places include Quinns Blue Plate restaurant and bar, Thai House of Holden Asian restaurant, and Alfresco Trattoria Italian restaurant—all great options for dining experiences.
Are there any local businesses nearby that could complement a visit to McDonald's?
Yes, after your meal you might explore The Wrenching Realtor for real estate needs or visit Visions Salon & Color Studio for beauty services nearby.
If I need dessert or snacks near McDonald's, where can I go?
You can visit Baked bakery for pastries or Butterfly Nursery for drinks and snacks nearby.