The Donut Factory

Reviews

• MK

  Melissa Kramer

  Jan 4, 2026
  5.0
  Customer service is over the top. Went for linguica rolls and they were perfect, very generous amount of linguica, best we've had.
• EH

  Erin Hroch

  Dec 28, 2025
  5.0
  My loaded tater tots were great. The gentleman working apologized for running out of tots but assured me that he gave me homemade French fries in place of the missing tots. They were so good. I’m going back for the fries. REAL FRENCH FRIES
• EB

  Edie B.

  Dec 3, 2025
  1.0
  What they advertise on Facebook versus what you actually get, not eve fresh bread, very expensive for what you are getting and not worthy , I’ve tried to give them too many chances purchasing different items but unfortunately it’s been really bad quality :/ seems like they only focus on quantity since they advertise a new item almost every day lol. I wanted to get a coffee but they didn’t even had a menu, the staff didn’t even greeted us either so i didn’t want to ask them for anything besides the sandwich lol
• CM

  Cathy Medeiros

  Nov 30, 2025
  5.0
  I purchased Thanksgiving turkey plates there. The turkey plates were very good, just wish they were a little bit bigger. Also bought a couple of coffee rolls and donuts, delish.... Very good service and the people are very friendly.
• IP

  Ian Pauline

  Nov 23, 2025
  2.0
  I will preface this with two things; I went on a weekend and I went on a day that the owner was not there. The new sandwiches are disappointing. I had previously had the donuts and coffee and weren’t a huge fan, but after all the Facebook hype I knew I needed this sandwich in my blood. When I walked in there was only one other family that was already sitting down eating and someone in the drive through, I was stared at by employees but was not greeted. The thing I immediately noticed is that there is no menu, no prices, no information anywhere. I saw later they had paper menus stashed in a corner, but there was no way to know what kinds of food is sold or what you’re spending at all. After ordering it took about ten minutes for both sandwiches and the woman that made them asked questions to be sure she made them correctly which was greatly appreciated. It was $14 per sandwich which included a small can of soda and small bag of chips, it’s not a horrible price. The issue comes with the sandwich itself, the bread was not fresh and crumbling, the portion sizes were disappointing to say the least. Some bites were just straight bread due to the lack of meat. The meat itself was fresh and delicious, just needs to be balanced better. In a world where you can get two footlongs for $15, they need to be special here. If the owner does read this, I see all that you for the community and the passion you have. I just wanted to feel that passion during my visit. I hope that you listen to these reviews, focus on quality and not quantity of items. You have something special here and I want to come back.

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