Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,147 reviews
5 stars
495
4 stars
192
3 stars
162
2 stars
76
1 star
222
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Feedback indicates a mix of friendly service during busy hours, but also instances of rude and unprofessional behavior from staff.
Cleanliness
Several reviews highlighted concerns about cleanliness, including dirty floors and tables, impacting the overall dining experience.
Food Quality
Customers experienced inconsistent food quality, with reports of cold, overcooked, or improperly prepared items.
Location Issues
The location faced criticism for being small and overcrowded, as well as for misleading information about operating hours.
- MHMehdi HadjidjDec 31, 20251.0I stopped by at 3:30 a.m. to order food. The lights were on, but the staff pretended the place was closed. I waited at the window for five minutes and was repeatedly told they were closed, including for breakfast. This location is listed as open 24/7 on Google. It’s a shame how far this place has fallen service has become misleading and lazy.
- BPBora PlakuDec 28, 20251.0Terrible location, missing food on order, does not replace missing items.
- NANicholas ADec 28, 20251.0SCAM franchise. MISSING MULTIPLE ITEMS. Ordered delivery through McDonalds app multiple times, amount of bags on receipt is 1 so not the drivers fault, and store does not answer phone and does not replace food or offer any compensation. Disgusting business tactics
- DNDustin NickersonDec 16, 20253.0Busiest McDonald's I've ever seen and also pretty small. Staff was friendly and food came out quick for the staggering amount of people inside. Fries were cold but rest of the food was pretty good.
- JAJuan AlvarezDec 7, 20251.0Muy mal servicio pedí para delivery y mandaron incompleta la orden , y el mismo discurso de siempre . Le devolveremos el dinero de lo que no se envió muy mal servicio. En respuesta a la respuesta que dejó McDonald’s Con todo Respeto no culpen ala compañía de entrega. Ellos no preparan el pedido. El pedido lo prepara el personal del restaurante. Y el error es de mc donals no de quien lo entrega.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 178 Border St, East Boston?
McDonald's at 178 Border St, East Boston is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
What delivery services are available at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order food from this McDonald's online?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have WiFi available for customers?
Yes, WiFi service is available at this McDonald's location.
What are some nearby dining options around McDonald's at 178 Border St?
Nearby dining options include Wingstop (chicken restaurant), Tori Japan (Japanese restaurant), Pollo Campero (Latin American chicken fast food), and The Well Coffee House (coffee shop).
Are there any nearby community centers or churches close to McDonald's?
Yes, nearby community places include Church at The Well and East Boston Social Center, which may be convenient for visitors and locals.
What other services or stores can I find near this McDonald's location?
Nearby services include H&R Block for tax and financial services, AutoZone for automotive parts and repair, and Metro by T-Mobile for mobile phones.
Where can I find McDonald's menu and rewards information for this location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html, and you can earn points for free food through the MyMcDonald's Rewards program at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.