Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,131 reviews
5 stars
490
4 stars
192
3 stars
160
2 stars
75
1 star
214
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional staff, with frequent order mistakes and poor handling of complaints.
Food Quality
Mixed reviews on food quality; while some enjoyed hot and fresh items, others received cold, overcooked, or incorrect meals.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in restrooms and food presentation.
Operational Hours
Customers expressed frustration over inconsistent hours, with claims of being closed despite advertised 24-hour service.
Staff Attitude
While some praised friendly staff, many noted a lack of training and poor customer service, especially during late hours.
- APAntonio De Pérez4 days ago5.0Nos vamos felices i muy agradecido con todo el personal especialmente con Katherine enfermera que nos trató al bebé i anosotros con amor i profesionalismo
- JCJosh ChapmanNov 9, 20251.0The workers here are amazing and I really feel bad for them. There is a giant sign on all over the place saying they are open all day on Thanksgiving and Christmas. Now Thanks Giving isn’t that big of a deal. I mean they still shouldn’t be open all day but compared to Christmas Day all day?!? That’s so messed up. Corporate greed is ripping families apart. And I’m sure they’re required to work it or they get fired. They better be getting double pay. That’s the absolute least they deserve.
- MRMaya RodriguezNov 5, 20252.0It was a great atmosphere but very confusing for price because I ordered a 5 dollar and 6 dollar meal deal and it was 51 dollars...💀
- ATAngela TranOct 19, 20255.0Great food that came out fast, workers are especially nice, and clean bathrooms!
- RPRosanny PeraltaOct 11, 20251.0I received a burned, oily meal and an incorrect coffee order. Ended up trashing it🤮
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 178 Border St, East Boston?
McDonald's at 178 Border St, East Boston is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
What delivery services are available at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order food from this McDonald's online?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have WiFi available for customers?
Yes, WiFi service is available at this McDonald's location.
What are some nearby dining options around McDonald's at 178 Border St?
Nearby dining options include Wingstop (chicken restaurant), Tori Japan (Japanese restaurant), Pollo Campero (Latin American chicken fast food), and The Well Coffee House (coffee shop).
Are there any nearby community centers or churches close to McDonald's?
Yes, nearby community places include Church at The Well and East Boston Social Center, which may be convenient for visitors and locals.
What other services or stores can I find near this McDonald's location?
Nearby services include H&R Block for tax and financial services, AutoZone for automotive parts and repair, and Metro by T-Mobile for mobile phones.
Where can I find McDonald's menu and rewards information for this location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html, and you can earn points for free food through the MyMcDonald's Rewards program at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.