McDonald's

3.4
1013 reviews
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Business Details

1260 Bridge St, Dracut, MA
01826, United States
(978) 459-3029
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1260 Bridge St, Dracut, MA
01826, United States

Hours

Reviews

3.4
1,013 reviews
5 stars
379
4 stars
191
3 stars
155
2 stars
76
1 star
212

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several customers noted that the restaurant, including tables and bathrooms, was not clean during their visits.

Staff Attitude

Feedback indicated that staff members were often unprofessional or rude, contributing to a negative customer experience.

Food Quality

There were numerous complaints about food being served cold, undercooked, or not prepared as requested.
  • RM
    Ryan Maher
    4 days ago
    1.0
    9am… kid at the second window looking like he just got high in the parking lot, tells me to pull up because my order isn’t ready (I got a sausage biscuit and a hashbrown) mind you he’s in a hoodie that’s not McDonald’s and has AirPods in. Proceeds to serve 5 more customers and I wait a good 8 minutes. Had to back up to the window and explain my order to the woman that was working because he couldn’t hear me. What is happening in food services? Not to mention how many times this kid touches his phone without gloves and touches your food. Disgusting.
  • MR
    Mateo Restrepo
    Nov 11, 2025
    1.0
    Refused to give a veteran a free breakfast meal advertised by McDonalds for Veterans Day.
  • MV
    maria velasquezcardona
    Nov 11, 2025
    1.0
    Did not participate in a free breakfast meal for a veteran on Veterans Day
  • DN
    David vargas nuñez
    Nov 2, 2025
    1.0
    Un desastre de establecimiento estuve más de 5 minutos esperando me atendieran y literalmente a nadie le dió la gana de atender mi pedido de elian darle vergüenza de tan mala atencion
  • KM
    Keith McManus
    Nov 1, 2025
    1.0
    Open 24 hours but only accepts delivery when they feel like it. I'm not going to guess if you're open and I never need McDonald's badly enough to order delivery.
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Frequently Asked Questions About McDonald's

What are the delivery hours at McDonald's in Dracut, MA?

Delivery is available daily, starting from 5 AM on Monday and from 4 AM Tuesday through Saturday until 3:59 AM the next day. On Sunday, delivery hours are from 4 AM to 1 AM.

Does the McDonald's at 1260 Bridge St have a drive-thru and what are its hours?

Yes, this McDonald's has a drive-thru open 24 hours from Monday to Saturday, and on Sunday it operates from 6 AM to 1 AM.