McDonald's

3.3
786 reviews
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Business Details

605 Washington St, Dorchester, MA
02124, United States
(617) 282-8146
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
605 Washington St, Dorchester, MA
02124, United States

Hours

Reviews

3.3
786 reviews
5 stars
270
4 stars
120
3 stars
157
2 stars
77
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Communication Barriers

Many reviews highlighted difficulties in communication due to staff's limited English proficiency, leading to misunderstandings and frustration.

Cleanliness Concerns

Several customers noted that the restaurant was dirty and poorly maintained, impacting their overall experience.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold food, and overall quality not meeting expectations.

Customer Experience

The overall customer experience was mixed, with some praising the friendly atmosphere while others expressed dissatisfaction with the treatment received, particularly towards specific demographics.
  • YM
    Yourcenar Marseille
    4 days ago
    4.0
    nice and friendly
  • ES
    Emmanuel Sanchez
    Nov 5, 2025
    1.0
    I order from Uber eats and they send me a EMPTY BAG!!!!! I try to call the restaurant and no one answers, I been trying to call for 10 minutes, worst experience ever the worst McDonald's ever.
  • CW
    Colleen R Williams
    Oct 15, 2025
    1.0
    One of the worst McDonald's ever. They can't speak or understand English. They r never hiring but everytime you go there it's someone new who can't understand anything. I get the same thing all the time they repeat the order and still get it wrong. I pay my money to get what I want not what they choose to give me.
  • XX
    xSandowx
    Sep 25, 2025
    3.0
    Its a McDonald's!
  • AF
    Alicia “Dj Famous Emo” Forde
    Sep 8, 2025
    1.0
    Was full when I got in. I kindly showed my order to the employer and they didnt respond. The 5 min later I showed the manager and she didnt say anything. The whole line that was there got their order before me including incoming door dasheres. I asked about my order 2x and no one acknowledged me. Gave me my order w.o. saying sorry for the wait. Employers and managers are very rude specifically to black customers and in a predominantly black residential area this isnt acceptable. All it takes is acknowledgement and accountability and you get neither here.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 605 Washington St, Dorchester?

McDonald's at 605 Washington St is open daily from 6:00 AM to 1:30 AM.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 6:00 AM to 1:29 AM with options like same-day and no-contact delivery.