Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported problems with order accuracy, slow service, and rude staff interactions.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with flies and unpleasant odors in the restaurant.
Food Quality
While some customers enjoyed the food, many noted that it was often served cold or incorrect, leading to dissatisfaction.
Staff Performance
There were mixed reviews about staff performance, with some praising individual employees for their friendliness while others criticized the overall service quality.
Operational Hours
Numerous customers expressed frustration with inconsistent operating hours, often finding the restaurant closed when it was supposed to be open.
CH
Carly Hunter
Nov 6, 2025
1.0
Ordered online at 8:15. Pull up at 8:45, manager comes out and tells me they are closed. Says there was a system error. Refuses to give me my food or a refund. They change their hours to whatever suits them. St least update the app and shut off orders.
GM
Griffin Metz
Oct 27, 2025
1.0
One of the workers tried to hand me $10 in coins as my change after messing up my friends order already and not being able to communicate properly because he was clearly from a different country. This all happened as the owner sat and watched with something.
MR
Michelle Rivera
Oct 16, 2025
1.0
Never opens when supposed to. Not convenient at all. Change the hours on the app if you just can't get the staff in on time. It's very frustrating.
MR
Michelle Rivera
Oct 12, 2025
1.0
Food is fine but the workers are never there on time. Change the hours online if you can't get the people there. It's absolutely nerve-racking. It says it's open but nobody's there again. Like 3rd time this week. Going to dunkins
GG
Gabriel
Sep 30, 2025
5.0
Estuve en este restaurante y fue por primera vez que voy a un Macdonald en usa donde recibí un excelente servicio al cliente por la chica llamada Jimena!! Muchas gracias Jimena eres bien profesional!