Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.8
605 reviews
5 stars
288
4 stars
113
3 stars
97
2 stars
31
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rudeness from staff and issues with order accuracy.
Cleanliness
Many reviews mentioned that the restaurant was dirty and not well-maintained.
Staff Attitude
Several customers noted that staff members displayed negative attitudes and a lack of respect towards certain patrons.
Order Accuracy
Numerous complaints were made about incorrect orders being served, leading to customer dissatisfaction.
Fast Service
Some customers appreciated the quick service, especially during busy hours.
- IKIly KarDec 8, 20251.0Ice need to stop by
- DRDanilo RodriguezNov 27, 20255.0Quick service
- JAJimmy AlvarezOct 27, 20253.0Couldn’t hear anything guy was saying, and tried to order clearly but whole order was butchered,asked for “ monopoly”Big Mac meal but everything was snag in medium asked for everything large, only the drinks came large. Neither drinks nor Big Macs contained monopoly stickers which shows lack of attention
- RMRuben MonrroyOct 26, 20251.0People here are very mean they don’t act with kind is still worse. The customers you guys should change your hours if you don’t wanna freaking tell your customers that you guys are close no worth it terrible service you guys should hire people with wood skills and actually people who speak English too.
- SRS ROct 11, 20253.0The wait isn't long, I always get my order done right, and the store isn't too messy but a bit crowded. Especially in the morning when people are getting breakfast. Unfortunately, the bathroom isn't open majority of the time. My only complaint is the service. From my personal experience, it seems like I'm not receiving the same respect as other customers. The other customers in question are fluent in Spanish and when I go to pick up a mobile order I sometimes receive a weird stare from the female cashier who runs the front majority of the time. But it doesn't seem like she acts that way towards customers who speak Spanish since she also speaks Spanish. I'm not sure if that's just a misunderstanding but it is peculiar that when I have gone there, that's the service I have consistently received when I've been in this stablishment. I prefer the McDonald's by the Mandarin Buffet but I come to this one every now and then since it's closer to my home. If you don't mind the customer service, then it's not too bad.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 472 Broadway, Chelsea, MA?
McDonald's in Chelsea, MA operates 24 hours a day, 7 days a week.
Is McDonald's delivery service available all day?
Yes, delivery is available from 5:00 AM to 4:59 AM daily, essentially covering all day.
Does this McDonald's location have a drive-through service?
Yes, the drive-through is open 24 hours a day, every day of the week.
Can I order from McDonald's Chelsea using a mobile app?
Yes, you can order via the McDonald's app available on both the Apple App Store and Google Play Store.
What payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer WiFi and mobile ordering services?
Yes, McDonald's Chelsea provides WiFi, mobile ordering, mobile offers, McDelivery, and gift cards.
Are there wheelchair accessible facilities at McDonald's Chelsea?
Yes, the location has wheelchair accessible entrance, seating, and restrooms.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Chung Wah (Chinese cuisine), Sabor Latino (Mexican/Latin American), Broadway House of Pizza, and Bella Isla.
Is there public transit access or shopping options near this McDonald's?
While public transit details are not listed, nearby shopping and service options include Chelsea Discount Stop, Tedeschi Food Shops (grocery), Payless ShoeSource, and Rainbow Shops.
Are there other food and drink places near McDonald's Chelsea where I can enjoy coffee or desserts?
Yes, nearby you can find Dunkin' for coffee and donuts, El Don de Diego for desserts and cupcakes, and several bubble tea shops like Boba Tea and Snow Ice House.