McDonald's

3.7
1557 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
170 Revere Beach Pky, Chelsea, MA
02150, United States

Hours

Reviews

3.7
1,557 reviews
5 stars
686
4 stars
320
3 stars
235
2 stars
94
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers praised the food for being hot and fresh, others experienced issues with cold food and incorrect items.

Cleanliness

Mixed reviews on cleanliness; some noted clean facilities while others reported dirty bathrooms.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, particularly with delivery services.

Staff Competence

Several reviews highlighted a lack of training and communication skills among staff, leading to misunderstandings and poor customer experiences.
  • MM
    Miguel Mendez
    1 day ago
    1.0
    Orders are consistently wrong and staff does not appear to know what is going on. Make sure you check your order.
  • SS
    Senesi Sanchez
    Oct 29, 2025
    1.0
    Both bathrooms closed the entire And the cleaning person is rude to all the customers; he need more training.
  • RR
    Rosalino Rodriguez
    Oct 27, 2025
    4.0
    Definitely best kept clean
  • TB
    Tahar Berrehal
    Oct 25, 2025
    1.0
    I ordered hot caramel macchiato she give me cold one it was at 5pm and when I said that’s cold she said just move we got people waiting come on that’s bad
  • AC
    Ariana Canelas
    Oct 6, 2025
    3.0
    I like going to this McDonald’s location because the food tastes better than other locations. It’s hot and “fresh.” Best “Go to late night meal.” However recently service has been awful. Staff is deaf at drive through. They literally don’t hear anything. My order has been wrong multiple times. Today I went to order as I usually do and I got a different sandwich than what I said. And then when I went back inside, I had to pay for another sandwich. Even though it was their fault that the order was wrong in the first place. What the heck am I supposed to do with another sandwich I don’t like? Especially when the blood pressure and cholesterol have settled into the sandwich.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 170 Revere Beach Parkway?

McDonald's is open daily from 6:00 AM to 10:00 PM.

Is McDonald's open for delivery 24/7?

Yes, McDonald's offers delivery services 24 hours a day, seven days a week.