McDonald's

3.6
780 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1018 Revere Beach Pkwy, Chelsea, MA
02150, United States

Hours

Reviews

3.6
780 reviews
5 stars
336
4 stars
156
3 stars
95
2 stars
44
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as burnt items, incorrect orders, and overall dissatisfaction with taste.

Cleanliness

Some customers noted cleanliness issues in the dining area and restrooms, although a few praised the cleanliness of the restaurant.

Customer Service

While some customers experienced friendly service, many others reported a lack of professionalism and poor customer interaction.
  • RD
    Richard Defranzo
    Dec 20, 2025
    4.0
    I like it Going practicing Motocross an stopping to get something to eat before Going...
  • GU
    Genesis Ulloa
    Dec 16, 2025
    1.0
    Recién acabo de comprar pero Lamentablemente fue una muy mala experiencia. El producto estaba quemado y en mal estado. Falta más cuidado y control de calidad. Pésimo servicio. Entregar comida así, toda quemada, es una falta de respeto al cliente
  • NK
    Norman Kennedy
    Dec 9, 2025
    1.0
    Very rude i will never go in there ever again and if they gave me a free meal
  • JJ
    Jack
    Nov 26, 2025
    1.0
    The workers seem prejudiced towards non Spanish people . Twice I ordered from here and they made me sit at the drive through parking spot while they served 5 people behind me . The 2nd time someone who came 5 mins after me got his food while I waited in line , when I finally got the order, they gave me the wrong food with no napkins after waiting there for over 10 mins . This is how they treat respectful customers . So I have to wait another 5 mins and go back to have my food corrected, this is suppose to be fast food . Hire people that can read please , it says the order on the wrapper they are doing it on purpose .
  • CM
    Casey Murphree
    Nov 25, 2025
    4.0
    NO RESTROOMS AVAILABLE the whole time I was there - 'closed for cleaning' - yeah - - really - and CVS next door has NO public restrooms. The BISCUITS were EXCELLENT - I accidentally spilled black coffee and the nice man came immediately to mop it up.

Frequently Asked Questions About McDonald's

What are the opening hours for in-store dining at this McDonald's location?

In-store dining is open from 6:00 AM to 10:00 PM every day of the week.

Is the drive-thru service available 24/7 at this McDonald's?

Yes, the drive-thru is open 24 hours, 7 days a week.