Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.0
158 reviews
5 stars
28
4 stars
9
3 stars
9
2 stars
6
1 star
106
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews mentioned poor food quality, including cold items, missing ingredients, and overall dissatisfaction with the meals.
Pricing Concerns
Customers frequently noted that prices were excessively high compared to other locations, with some feeling overcharged for their orders.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Inconsistent Hours
Customers expressed frustration over the location's inconsistent operating hours, often finding it closed despite advertised 24-hour service.
- RQRaquel QuezadaDec 31, 20251.0Terrible service. They took a long time to attend to me so that later they told me that they do not have what I had ordered. The women at the window are very slow.
- EDEmma DDec 27, 20251.0hours are posted as 24hrs for the Mcdonald’s and then when we wait in line and the one kid behind the counter at 2:30 simply tells us we’re closed, as he’s munching behind the counter
- MHMisha HuntingtonNov 30, 20251.0didn't have the sauce I want so I said "surprise me just put two different sauces". he put no sauces. which to be fair did surprise me so 2 stars
- RPRaymond PlanteNov 29, 20251.0Zootopia happy meals without zootopia toys for kids, ran out of apple slices, ran out of plain milk, etc... all for thehighest price mcdonald Ive seen -- $50 for pair of cheeserger meals and 2 happy meals. Don't expect much at the monopoly service areas on the interstate, but this was just sad
- SASultan AlmohannaNov 27, 20251.0Everything was bad especially the cashier he didn’t understand how to place the order l and the restaurant was so dirty, also the order was not good and the chicken was not cooked well That’s really not match with Macdonald, my order number was 433
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Charlton Service Plaza Eastbound?
McDonald's at Charlton Service Plaza Eastbound is open 24/7 every day of the week.
Is the delivery service available at this McDonald's location?
Delivery service is currently not available at this location; the restaurant is closed for delivery every day.
Can I order McDonald's food via a mobile app for this location?
Yes, you can order via the McDonald's app available on iOS and Android, or use the online ordering links provided.
Does the McDonald's at Charlton Service Plaza have a drive-thru service?
Yes, the drive-thru is open 24 hours every day for your convenience.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery (where available), Mobile Offers, Mobile Ordering, and WiFi.
What is the address of this McDonald's location?
It is located at Massachusetts Turnpike / I-90 East (Service Plaza), Charlton, MA 01508, USA, specifically at Charlton Service Plaza Eastbound.
Is there a gas station near the McDonald's at Charlton Service Plaza?
Yes, Gulf gas station and Charlton Service Plaza gas station are nearby, which can be convenient for travelers fueling their vehicles before or after visiting McDonald's.
What other food options are available near McDonald's at Charlton Service Plaza?
Nearby food options include Auntie Anne's for snacks and bakery items, D'Angelo Grilled Sandwiches for sandwiches, Papa Gino's for pizza, and Zorbas Pizzeria Tavern for Greek cuisine, allowing visitors to explore various dining choices close by.
Are there any pet services near McDonald's at Charlton Service Plaza?
Yes, pet services nearby include Pawz: A Pet Lodge, Best Friends Grooming Salon, and The Dog Haus offering pet boarding and grooming services for customers who travel with pets.