McDonald's

3.5
729 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
38 Worcester Road, Charlton, MA
01507, United States

Hours

Reviews

3.5
729 reviews
5 stars
255
4 stars
157
3 stars
143
2 stars
60
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, such as cold or stale items, and missing components from orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty bathrooms and unclean dining areas.

Staff Performance

While some staff were praised for their friendliness and efficiency, many reviews highlighted a lack of training and poor management.
  • VF
    Victor Figueroa
    Dec 28, 2025
    1.0
    Fui por el sevicarro y Las empleadas no querían dar el refresco…. Querían cobrar el combo completo pero sin dar el refresco… cuando las personas van por servicarro es para no bajarse del auto… nadie quería servir el refresco pero si lo quieren cobrar
  • JF
    Jeremy Fuller
    Dec 7, 2025
    5.0
    Sunday's are family day and we usually have lunch at this location before hiking the rail trail.
  • AC
    Angela Cartagirone
    Dec 6, 2025
    1.0
    Lady working the drive thru was a rude lady . Laughing at the car Infront of me cuz they didn’t have the grinch box available also she asked the lady can you speak up 3 times which she was talking loud I could hear her order. Which made the lady leave the line . To add to that I was in line she told me no grinch boxes are available because they’re out . I get to the window there’s boxes and boxes of grinch boxes made and I saw her put socks and salt in them and asked if I could have one she said nope I’m not selling them . Like do your job . It’s not hard to work at McDonald’s
  • SX
    Sparda XIII
    Nov 24, 2025
    1.0
    They close there gate at 9pm n won’t allow inside service cause they don’t have enough people for the front that can take orders n speak to me in English..
  • NS
    Nicholas Sellig
    Nov 21, 2025
    1.0
    Absolutely horribly ordered through door dash for me and the family(3 meals) shows up and was one sandwich fries and a single burger. Wasn’t even from the same meal had a mix of all 3 re ordered and called in and the same thing happened again do not go here

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 38 Worcester Road, Charlton?

This McDonald's location is open daily from 5:00 AM to midnight.

When is the Drive-Thru service available at this McDonald's?

Drive-Thru service is available every day from 5:00 AM until midnight.