McDonald's

3.1
831 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
370 Macarthur Blvd, Bourne, MA
02532, United States

Hours

Reviews

3.1
831 reviews
5 stars
234
4 stars
158
3 stars
140
2 stars
70
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over staff attitudes and lack of responsiveness.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the bathrooms and dining area, with complaints about trash and dirty facilities.

Food Quality

Customers frequently mentioned issues with food quality, including cold or stale items, incorrect orders, and excessive seasoning.

Ordering Process

Many patrons were dissatisfied with the reliance on kiosks for ordering, citing confusion and delays, as well as a lack of staff assistance.

Pricing Concerns

Several reviews noted that prices were perceived as high, with some customers feeling that the value did not match the quality of food received.
  • BH
    Brody Haden
    4 days ago
    1.0
    This McDonald’s is terrible. I waited 30+ minutes for my food and when i politely asked where it was I was met with sarcasm from one of the workers. He then proceeded to just give me a refund that I didn’t ask for and when I told him I didn’t want a refund and wanted my food he just said “no food.” They were sitting in the kitchen talking instead of making my food. Truly lazy terrible service and I’ll never be going there again. After this I tried to order again in the drive thru and he told me he was calling to cops. Don’t know what I did to this guy but I won’t be returning.
  • JR
    James Robinson
    Oct 30, 2025
    2.0
    Can't get orders right, not the forst time.
  • OS
    Oliver Scaffidi
    Oct 14, 2025
    1.0
    Went here at 10pm they closed the inside as we came in and forced us to use drive thru even though we needed the bathroom then we tried to talk through the drive thru but the man wouldn’t let us and forced us to get in our very large bus to go through luckily it wasn’t too tall
  • AC
    Anthony Cywinski
    Oct 11, 2025
    1.0
    We ordered plain cheeseburgers and one of them was saturated in salt and pepper, didn't eat the other. If the cook does this to their customers what else do the contaminate their food with. Food service is no joke! Inside of the restaurant there was no one to take our order. Arby's hands down is better in every aspect of the food industry. Neve eating at Mc"Dont"alds again. Sheesh
  • AC
    Angela Cywinski
    Oct 11, 2025
    1.0
    Lousey! No service, you need your phone and app to order. I needed to go into the kitchen to find person. Lazy teenagers plus the food was horrible! The cheese burger had so much salt and pepper dumped on it, basically inedible. Never going back!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 370 Macarthur Blvd, Bourne, MA?

McDonald's is open from 5:00 AM to 12:00 AM (midnight) Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, there is a drive-thru available, open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.