OTTO

4.3
488 reviews

About

Pizza Restaurant
Across the street from Boston University and easily accessible from the Green Line, diners can enjoy quick serve slices, whole pies, local craft beer, and wine. Perfect for lunch, a snack, dinner, or late night noshing, this bustling BU staple also provides delivery service to the University, Allston, Brookline, and beyond.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

OTTO
888 Commonwealth Ave, Boston, MA
02446, United States

Hours

Reviews

4.3
488 reviews
5 stars
288
4 stars
110
3 stars
52
2 stars
15
1 star
23

What are people saying?

AI-generated from recent customer reviews

Pizza Quality

Customers praised the delicious flavors and unique toppings, but some reported issues with soggy or undercooked pizzas.

Service Experience

While many reviews highlighted friendly and helpful staff, there were complaints about slow service and incorrect orders.

Delivery Issues

Several customers experienced problems with delivery, including late arrivals and incorrect orders.

Atmosphere

The casual setting and kiosk-style service were appreciated, contributing to a welcoming vibe.

Pricing

Some customers felt the prices were high for the quality received, while others found it reasonable for the gourmet offerings.
  • JS
    John Salisz
    Sep 15, 2025
    5.0
    They make a fabulous pizza 🍕👍
  • DC
    Danielle Champagne
    Aug 23, 2025
    5.0
    Great Gluten free crust! Clear menu and delicious vegan cheese!
  • AA
    Alina
    Aug 6, 2025
    1.0
    Took 10 minutes just for us to order, pizza came out soggy, cold, no sauce (ordered Vodka Pasta Pizza), used lots of their garlic, red pep, and that still couldn't really save it. Tipped just cos they seemed like they were having a terrible day, even with microwaved food, it's not their fault, so I totally get it.
  • HH
    Harry
    Jul 5, 2025
    1.0
    This “pizza” was truly the worst pizza I have ever had. I am usually pretty agreeable and rarely ever call anything bad, but this was a poor excuse to call something pizza. The crust was droopy and extremely thin, there was ZERO sauce on our pizza, and the biggest indicator: My fiancé and I had hit the pen and only finished half the pizza. If I know it’s bad then, I can’t imagine how disappointed I would’ve normally been. The cherry on top was the fact that it was $32. Save yourself the disappointment and money and just go to Pizza Hut or some other pizza chain.
  • LR
    Leila Rodriguez
    Jul 3, 2025
    5.0
    We’re visiting from Florida, but all of us have such a love for Boston and were so excited to finally be here. After driving 5 hours (with traffic!) from Philly, we checked into our hotel and looked for something nearby to eat. Otto’s Pizza by the Armory Street stop seemed like the best option, we walked about 12 minutes, and now I can truly say it was worth every step. The food was great, the view was nice, the game was playing on the TV, but what really made the experience special was Jose. Otto’s isn’t a full-service restaurant — it’s more of a kiosk setup and Jose was the only person working the front. He was taking our order (for 11 people — two families!), helping with drinks, answering questions, and doing it all with such patience and kindness. You could tell he genuinely cared about making sure everyone was taken care of. At one point, my dad’s pizza was taking a little longer, and Jose came over and gently said, “I’m so sorry! we were out of pineapple, so I ran to the store really quick to get some.” My dad told him he didn’t have to do that, that we could’ve picked something else, and Jose just smiled and said, “No, it’s honestly one of our best pizzas, and I really wanted you to try it.” That kind of thoughtfulness is rare. He didn’t have to do any of that, but he chose to and it showed just how much pride he takes in his work and in treating people well. Also, a big shoutout to the person working hard in the back making all the fresh pizzas and everything came out hot, fresh, and delicious. Together, they made our first night in Boston feel really warm and welcoming. Thank you, Jose. You’re not just great at your job , you’re a genuinely good person, and we appreciate you!

Frequently Asked Questions About OTTO

Does OTTO accept reservations?

No, OTTO does not accept reservations.

What are the operating hours of OTTO?

OTTO is open Monday to Wednesday and Sunday from 11:00 AM to 10:00 PM, and Thursday to Saturday from 11:00 AM to midnight.