OTTO

4.3
490 reviews

About

Pizza Restaurant
Across the street from Boston University and easily accessible from the Green Line, diners can enjoy quick serve slices, whole pies, local craft beer, and wine. Perfect for lunch, a snack, dinner, or late night noshing, this bustling BU staple also provides delivery service to the University, Allston, Brookline, and beyond.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

OTTO
888 Commonwealth Ave, Boston, MA
02446, United States

Hours

Reviews

4.3
490 reviews
5 stars
289
4 stars
110
3 stars
51
2 stars
15
1 star
25

What are people saying?

AI-generated from recent customer reviews

Pizza Quality

The quality of the pizza is inconsistent, with some customers praising the delicious flavors and fresh ingredients, while others reported burnt, soggy, or undercooked pizzas.

Service Experience

Customer service experiences vary widely; some reviews highlight friendly and attentive staff, while others mention slow service and issues with order accuracy.

Delivery Issues

Several customers reported problems with delivery, including late arrivals and incorrect orders, leading to frustration with the online ordering system.

Unique Offerings

Many customers appreciate the unique and gourmet pizza options available, particularly the gluten-free and vegan choices.
  • SM
    Sarah Morton
    Dec 18, 2025
    1.0
    Be warned if you order ahead online! They are not able to make any changes day of delivery and do not listen to their voicemails. And if you order same day, they usually aren't able to delivery a large order in time for lunch. So not recommended for lunch events.
  • KM
    Khumar Mardanova
    Dec 17, 2025
    1.0
    Unfortunately, the pizza was burned and tasted bitter. I’ve ordered from Otto many times at different locations, and this was not the usual quality.
  • JS
    John Salisz
    Sep 15, 2025
    5.0
    They make a fabulous pizza 🍕👍
  • DC
    Danielle Champagne
    Aug 23, 2025
    5.0
    Great Gluten free crust! Clear menu and delicious vegan cheese!
  • AA
    Alina
    Aug 6, 2025
    1.0
    Took 10 minutes just for us to order, pizza came out soggy, cold, no sauce (ordered Vodka Pasta Pizza), used lots of their garlic, red pep, and that still couldn't really save it. Tipped just cos they seemed like they were having a terrible day, even with microwaved food, it's not their fault, so I totally get it.

Frequently Asked Questions About OTTO

Does OTTO accept reservations?

No, OTTO does not accept reservations.

What are the operating hours of OTTO?

OTTO is open Monday to Wednesday and Sunday from 11:00 AM to 10:00 PM, and Thursday to Saturday from 11:00 AM to midnight.