Mastro's Ocean Club

Reviews

• YB

  Yon Burke

  3 days ago
  5.0
  First time to this location. As you would expect, fine dining restaurant with top notch service. Was here for a business dinner. We got two of the seafood towers and wow, what a spectacle. Everything was delicious and lobster was easy to shell. Ordered the Caesar salad and 18oz bone-in filet. Meat cooked perfectly. Servers brought two different wines to taste. Finished the dinner with the warm butter cake and some port. The cake is definitely top five desserts I’ve had. Warm and a slight crisp. Solid serving that warrants the price. Very enjoyable evening. My only slight knock is that it was very loud but that’s only indicative of the solid showing of customers. Look forward to being back!
• VG

  Viviana Gomez

  Nov 14, 2025
  1.0
  The restaurant service was amazing, and our waitress and staff were fantastic. The food was really good, too! The only downside was the valet parking service. They charged us double because we have a Cadillac Escalade, which I think is ridiculous. We gave the complaint to the restaurant's manager, but she didn't seem to care. We drove 4 hours to come to this restaurant, and it was a bad experience with the parking. Everything else at the restaurant was super amazing, though!
• MS

  Mariah Smith

  Nov 11, 2025
  5.0
  We had an incredible experience at Mastro’s! From start to finish, everything was top-notch — the atmosphere, the food, and especially the service. The staff went above and beyond to take care of us, making sure every detail was perfect and that we had everything we needed throughout the night. It’s rare to get that kind of genuine hospitality, and it made our evening extra special. The food was outstanding, compliments to Chef Mateo — perfectly cooked steaks, amazing sides, and of course, the butter cake (a must-try! And my absolute favorite). You can really tell the staff takes pride in what they do. We’ll definitely be coming back — Mastro’s truly knows how to deliver a luxury dining experience done right.
• PA

  Pascale A

  Oct 31, 2025
  5.0
  We were there with the leadership team of 17 people. Unfortunately I had made the reservation not with the Boston restaurant but with the one in Irvine, CA. So our private room was not available. However, the restaurant manager Luis A. Vasquez and the General Manager Connor Larkin went above and beyond to accommodate us. It was simply amazing. The organized a table for 17 people in no time, had me sent the confirmation by mail and instantly we had the pre-selected menu printed in front of us. The evening turned out amazing even though it started with a shock of having made the reservation and prepayment to the wrong branch. The service was outstanding and so was the food. It was a perfect evening and I want to take the opportunity to once more thank the team at Mastro's Ocean Club from the bottom of my heart. You truly made this event amazing.
• SG

  S G

  Oct 26, 2025
  1.0
  We went here yesterday to celebrate our anniversary, and I wish we never had. Our server, Brandy, was the worst waiter I’ve ever encountered—rude, condescending, and completely unprofessional. From the start, she seemed fake and disinterested. When we didn’t order alcohol, she made no effort to hide her disappointment. I asked a few questions about the appetizers, and she looked annoyed, as if I were bothering her, then stopped making eye contact with me altogether and turned to my husband instead, asking if he knew what he wanted. When we asked how much the oysters were, she shrugged and said, “Hmm, I don’t know.” How can a server not know the prices on the menu? After we pressed her, she muttered something like, “Maybe around four dollars each,” as though we were a nuisance. We eventually ordered our meals, but she disappeared for most of the evening. The food took forever to arrive—we were seated at 6:15, and each dish came out painfully slow. The food itself was just okay, nothing memorable. After finishing our main dishes, we waited nearly 30 minutes for someone to return so we could order dessert, but no one came. When Brandy finally reappeared, she casually asked if we wanted dessert, but at that point, we just wanted to leave. We paid and were about to go when she came back and asked, “Is this all the tip?” I said, “I think so.” She frowned, clearly offended, and walked off. Honestly, you treat your customers like that and expect a generous tip? Not everyone wants to order alcohol. You earn a tip through good service—it’s not an entitlement. Brandy’s attitude was insulting and unprofessional, and she single-handedly gave this place a bad name. Never again.

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