Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
599 reviews
5 stars
249
4 stars
132
3 stars
94
2 stars
52
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; while some customers praised the staff as friendly and helpful, others reported rude interactions and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or delays in receiving their food.
Cleanliness
The cleanliness of the restaurant received negative feedback, with reports of unsanitary conditions and messy areas.
Drive-Thru Experience
The drive-thru service is generally viewed positively, with some customers noting quick service, though others reported long wait times.
Food Quality
Food quality is inconsistent; while some customers enjoyed their meals, others reported cold food or unsatisfactory preparation.
- DGDurango Guy13Nov 7, 20251.0Worst and slowest service. I should ask what's available rather than order what I want. A chicken sandwich, fries and nuggets shouldn't take 12 minutes. I actually had to leave because I was going to be late for work. This has happened twice and it's my fault thinking they may be able to do their jobs.
- OVOleksandr VasylievOct 24, 20255.0Very friendly personal. Clean tables and floors. Too good to be real
- BOBilly O'BrienSep 5, 20252.0Golden.arxh.kids.fav automatic diapers
- RCRobert CavalearAug 29, 20254.0I love that this location have steak for breakfast.. the location closer to my house does not have steak.
- LCLuke CarlsonAug 29, 20251.0Drive through was absurdly slow, had to leave before receiving my food
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Billerica, MA?
McDonald's in Billerica is open daily from 5:00 AM to midnight for in-store and drive-thru services, with delivery available from 6:00 AM to 11:45 PM.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru service open every day from 5:00 AM until midnight.
What delivery options are available at McDonald's Billerica?
You can order delivery with options including curbside pickup, same-day delivery, and no-contact delivery.
How can I place a mobile order for McDonald's in Billerica?
You can place a mobile order through the McDonald's App available on iOS and Android or via their online ordering links.
What payment methods does McDonald's at 718 Boston Rd accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's location?
Yes, free WiFi is available for customers at this McDonald's.
Can I earn rewards when ordering at McDonald's Billerica?
Yes, you can earn points for free food through MyMcDonald’s Rewards program.
Are there any nearby automotive services to McDonald's in Billerica?
Yes, Valvoline Instant Oil Change and Sullivan Tire & Auto Service are close by for your automotive needs.
Where can I find nearby beauty and spa services around McDonald's Billerica?
Nearby you can visit Blossom Salon and Spa, Cost Cutters, Top Nails and Spa, and Couture Day Spa for beauty and spa services.
Are there convenient shopping options near McDonald's at 718 Boston Rd?
Yes, Market Basket supermarket, CVS Pharmacy, and one stop convenience store are located nearby for easy shopping.