Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
970 reviews
5 stars
310
4 stars
204
3 stars
186
2 stars
90
1 star
180
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, both in-store and drive-thru.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor management.
Cleanliness
The restaurant's cleanliness was inconsistent, with reports of dirty bathrooms and overall untidy conditions.
Speed of Service
Customers frequently complained about slow service, particularly during busy hours, leading to long wait times.
Food Quality
Food quality was hit or miss, with some customers enjoying their meals while others received cold or poorly prepared items.
- ELEdward LarsonJan 1, 20265.0Love the fries and shakes
- JGJason GagneDec 28, 20251.0My order got refunded after I ate the eggshell inside the round egg of my McGriddle. I waited 30 mins ish for my order. I watched 5 other orders get cancelled. The front desk lady was rude to everyone and overwhelmed. The manager was yelling at everyone until speaking to me about her mistake cooking my food. She was nice at that point and refunded me. I left promptly. Honestly it was a nightmare in there.
- MMM MDec 23, 20252.03 dudes in a bathroom. there were sounds. Aura unmatched.
- ACalexander carrierDec 3, 20251.0The few times that I’ve gone through the drive through not once has my order been correct. Each time I would have to park off to the side to go in the store to get it corrected. So if you’re going to go here make sure to check your order and don’t mind waiting forever to get your order completed
- BBBNov 30, 20252.0This one used to be decent in tbe mid 2000s into 2010s, but management changed? Its rough now. Sometimes 15-20 minutes for a coffee and mcchicken, if they get it right.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Billerica, MA?
McDonald's in Billerica is open every day from 5:00 AM to midnight.
Is the drive-thru service available at McDonald's Billerica?
Yes, the drive-thru is open daily from 5:00 AM to midnight.
Does McDonald's Billerica offer delivery services?
Yes, delivery is available daily from 5:00 AM to midnight.
What types of payment methods does McDonald's Billerica accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order from McDonald's Billerica using a mobile app?
Yes, you can order through the McDonald's App available for iOS and Android devices.
What food options can I expect at McDonald's Billerica?
McDonald's offers a variety of menu items including burgers, breakfast options, coffee, ice cream, and more made with quality ingredients.
How can I earn rewards at McDonald's Billerica?
You can earn points for free food through MyMcDonald's Rewards program.
Is there free WiFi available at McDonald's Billerica?
Yes, free WiFi is available at this location.
Which nearby places can I visit before or after dining at McDonald's Billerica?
Nearby you can visit Lahey Clinic, Bridge Street Tattoo, Hobby Fever, and LuxeBrows.DreamBeauty Billerica for medical, entertainment, hobby shopping, or beauty services.
How can nearby transit or services help me find McDonald's Billerica?
Nearby services like Marshall's Auto Sales and Hertz can assist if you're driving, while local businesses like Big Paws Little Paws Dog Grooming and Royalhouse Chapel Massachusetts help orient you within the area.
Are there any interesting attractions near McDonald's in Billerica for a quick visit?
You might consider visiting nearby attractions such as Dwarkamai Temple or Lotus Nail & Spa before or after your meal for cultural or relaxation experiences.