McDonald's

3.3
1180 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2 Sandy Pond Rd, Ayer, MA
01432, United States

Hours

Reviews

3.3
1,180 reviews
5 stars
361
4 stars
246
3 stars
227
2 stars
119
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during peak hours, with long wait times in both drive-thru and inside.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to accommodate special requests.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others reported rudeness and lack of attention.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms and overall restaurant environment.

Pricing

Many customers expressed dissatisfaction with high prices compared to other locations, feeling that the value did not match the cost.
  • SE
    Scott Elliott
    Nov 16, 2025
    3.0
    Ordered a 40 nugget meal order 157 for todays date 11/16/25 incase they were wondering got some other things i saw nuggets i stupidly assumed they were all there i get home the next town over to find out im missing a 20 nugget it wasnt busy there so im just baffled how they can mess that up.
  • BN
    Bob Nugent
    Nov 12, 2025
    1.0
    Never have I received what I ordered here!!! Waiting 20 minutes to find out they didn’t have it
  • GG
    Gerald
    Oct 30, 2025
    1.0
    Don’t bother trying to get ice cream or a shake. There machine is broken 24/7/365 apparently. Funny story, I remember when they remodeled, literally went there the day they re-opened and surprise, even the brand new ice cream machine was broken on day 1. Kid at the window even admitted it was fine. They were told by management to tell everyone it’s down. Nothings broken. There just lazy and don’t want to clean it. Corporate is the next email.
  • CV
    C V
    Oct 19, 2025
    4.0
    Takes a few extra minutes most days for any of my family's orders, but usually correct when I get it. One of the better McDonald's we go to!
  • CC
    correen cloutier
    Oct 1, 2025
    1.0
    I normally do not post reviews for anything but this just TICKS ME OFF!!!! I do not buy or eat fast food but felt the need for some reason today. I ordered at the drive thru a double cheeseburger with extra pickles and extra mac sauce ONLY!! Now a normal double cheeseburger usually comes with 2 pickles, mustard, ketchup and onion. I received a double cheeseburger with 2 pickles and SOME mac sauce along with some onions (which I hate). They charged me an extra 55 cents, for what??? There was no extra anything and one condiment I had asked to be removed (onion)!! A disappointing reminder why I stay away from fast food places!!!! WHAT A RIP OFF!!!

Frequently Asked Questions About McDonald's

What are the usual operating hours for McDonald's in Ayer, MA?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer delivery service?

Yes, delivery is available daily from 6:00 AM to midnight via their online ordering platform.