Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,073 reviews
5 stars
264
4 stars
179
3 stars
230
2 stars
127
1 star
273
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Food Quality
Numerous complaints were made about cold, stale, or poorly prepared food, with some customers experiencing food poisoning.
Staff Attitude
While some customers praised individual staff members for their kindness, many others noted a lack of professionalism and poor management, with employees appearing disengaged.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and unkempt staff, contributing to a negative dining experience.
- JJJoe4 days ago1.0This place is a joke they use same gloves with raw food to make your food not having right product ever they work there employees into the ground while they sit around on the phone or in office food is constantly old just pressing renew buttons on the cabinets the back room smells like a sewer rude and degraging managers and gm always restickering stuff that's out of date they can't even give employees a soda because it hurts there pocket but make them do 1000 different things while you watch them on there phones or no where to be found never go there
- MLMike LuchockJan 1, 20261.0Service takes forever and orders are wring when sent out
- RGRachel GDec 23, 20251.0This store is so inconsistent with its service. I rarely have my order correct and when it’s correct it’s cold. I’ve tried having patience and understanding but I have tried for months for give the benefit of the doubt. The only good thing about this location is it forced me make sure I bring my lunches to work everyday instead of dealing with the chaos of maybe getting what I paid for.
- NBNadine BrewerDec 21, 20251.0This MCds is the worst. Sunday morning hardly anyone here, waited at the register for 10 min. The floors are filthy, only 3 people working on the Sunday before Christmas. I have the worst experience everytime I come here and I swore off this place but im trying to get out Christmas shopping .
- MMMark MuracaDec 14, 20252.0What a sad McDonald’s this is. The branch manager should be ashamed of themselves. They have not even had a working menu at the drive-thru for months. Can’t even read what’s on the menu. If my business had a broken menu it would be fixed immediately. Especially if I were running a multi million dollar corporation…
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 100 Brookside Rd, Athol, MA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
During which hours is the McDonald's drive-through available?
Drive-through service is available Monday to Tuesday and Sunday from 5:00 AM to 1:00 AM, and Wednesday to Saturday from 5:00 AM to 2:00 AM.
Can I order delivery from McDonald's, and what are the delivery hours?
Yes, McDonald's offers delivery service daily from 5:00 AM to 1:00 AM on Monday, Tuesday, and Sunday, and until 2:00 AM from Wednesday to Saturday.
What payment methods are accepted at McDonald's in Athol?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's offer curbside pickup or mobile ordering options?
Yes, McDonald's provides curbside pickup and mobile ordering through their app.
Is there WiFi available at the McDonald's location?
Yes, WiFi service is available at McDonald's.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit Cumberland Farms for convenience and coffee, Friendly Town Pizza for additional dining, or Hannaford Plaza for grocery shopping.
Are there any nearby pet care facilities around McDonald's?
Yes, Tails Pet Salon, VCA Adams Animal Hospital, and Adams Animal Hospital are nearby for pet grooming and veterinary services.
What nearby locations can help with vehicle needs near McDonald's?
Flint's Garage, SpeeDee Oil Change & Auto Service, and Advance Auto Parts are nearby for automotive repair, oil changes, and parts.
How can public services near McDonald's enhance my visit in Athol?
Nearby services such as UPS Access Point location for shipping, and ATMs including Coin Cloud Bitcoin ATM and Citizens Bank ATM can assist with your errands.