Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,062 reviews
5 stars
262
4 stars
177
3 stars
230
2 stars
125
1 star
268
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
A significant number of reviews mentioned incorrect orders, with items missing or prepared incorrectly, leading to customer frustration.
Food Quality
Many customers complained about cold, stale, or poorly prepared food, with some even reporting food safety issues.
Staff Attitude
While some reviews noted friendly staff, many others highlighted unprofessional behavior and a lack of urgency among employees.
Management Issues
Several customers expressed dissatisfaction with management, citing poor training and oversight, which contributed to the overall negative experience.
- RERhonda Eaton5 days ago5.0This is one of the first McDonald's I've visited in quite some time. I used to eat McDonald's a lot.I would just like to stress that this particular McDonald's is right on top of its game!!!! Everybody there was working so hard on a Sunday!! It was amazing to see!!! They all functioned well together. My food was hot and I left there a happy person, very impressed. Mcdonald's happened to have been my very first job.When I was in high school.. so I know what it takes to work there. The employee's at this place were doing a damn good job and doing the hard work to make it function efficiently!! You could hear them communicating with one another. And they worked well together. You didn't hear any complaining. They just did what they were supposed to do and did it well!!!! kudos, again I can't say enough good about you!!!
- MFMelanie Farr5 days ago1.0It took 4 remakes to get a plain double hamburger. Cashier said she would bring the 3rd remake out to my car and I waited ten minutes went in, they made the third remake that had ketchup mustard and pickles on it. Finally the 4th one was made correct, but by that time, my families food was cold.
- JCJorge Costa5 days ago3.0McDonald's is a McDonald's they're all Franchise.
- JJJustBeingRealOct 29, 20251.0When you call to try to resolve an issue, the manager says, "Ok! I'm sorry." in the most careless tone. No attempt at resolution, no intention of helping. 2 Big Macs drowned in mac sauce to the point of inedible. The 'sandwich' slid apart in the first bite. 4 items should've come with monopoly pieces. Nothing did, not fries, soda, or big macs. Again, her retort was, "we're out." Cool story. Never again.
- DDDanielOct 29, 20251.0Every day for the past two months almost every day I’ve come here just for two double cheeseburgers at 11:30. They can’t even make that without asking four people to wait in the parking lot for their order. How can you not make two cheeseburgers at 11:30?
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 100 Brookside Rd, Athol, MA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
During which hours is the McDonald's drive-through available?
Drive-through service is available Monday to Tuesday and Sunday from 5:00 AM to 1:00 AM, and Wednesday to Saturday from 5:00 AM to 2:00 AM.
Can I order delivery from McDonald's, and what are the delivery hours?
Yes, McDonald's offers delivery service daily from 5:00 AM to 1:00 AM on Monday, Tuesday, and Sunday, and until 2:00 AM from Wednesday to Saturday.
What payment methods are accepted at McDonald's in Athol?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's offer curbside pickup or mobile ordering options?
Yes, McDonald's provides curbside pickup and mobile ordering through their app.
Is there WiFi available at the McDonald's location?
Yes, WiFi service is available at McDonald's.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit Cumberland Farms for convenience and coffee, Friendly Town Pizza for additional dining, or Hannaford Plaza for grocery shopping.
Are there any nearby pet care facilities around McDonald's?
Yes, Tails Pet Salon, VCA Adams Animal Hospital, and Adams Animal Hospital are nearby for pet grooming and veterinary services.
What nearby locations can help with vehicle needs near McDonald's?
Flint's Garage, SpeeDee Oil Change & Auto Service, and Advance Auto Parts are nearby for automotive repair, oil changes, and parts.
How can public services near McDonald's enhance my visit in Athol?
Nearby services such as UPS Access Point location for shipping, and ATMs including Coin Cloud Bitcoin ATM and Citizens Bank ATM can assist with your errands.