Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
709 reviews
5 stars
276
4 stars
129
3 stars
126
2 stars
53
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with many experiencing long wait times and delays in receiving their orders.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Staff Attitude
While some customers praised individual staff members for their kindness, many others reported rude or inattentive service, particularly during busy hours.
Food Quality
Feedback on food quality was mixed; while some customers found the food acceptable, others complained about stale or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.
- AMameya mulyeNov 6, 20254.0The drive through is pretty backed up but otherwise very convenient location.
- MMMike MOct 23, 20252.0Dont go here if you are in a rush at all. The drive thru consistently has you park in the curbside spots and make you wait 5-10 minutes for your food. And they do this to keep ticket times down so then you get to sit in a spot and wait while you watch people behind you get their food and leave. This is even applicable to mobile orders. Whats the point of ordering ahead of you still have to wait
- BLBryce LajoieOct 2, 20251.0The 5 minutes it takes to drive to a slightly further location is well worth avoiding the lackluster service and headache this location has to offer. By far the worst customer service experience I’ve ever witness at any McDonald’s I have ever been to. I will make it a point to not return simply based on principle alone.
- KNKyle NallyJul 30, 20251.0I have a low bar for McDonald's but this one can't even manage to figure out how to operate a drive thru. Very slow service times and they mess up my order 50% of the time
- DJDiego JimenezJul 28, 20251.0The drive-thru service experienced a significant delay, with a wait time approaching 30 minutes, and subsequently, the order was processed incorrectly.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Andover, MA?
McDonald's in Andover, MA is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery services every day from 5:00 AM to 1:00 AM, featuring same-day and no-contact delivery options.
Can I order McDonald's for delivery or pickup online?
You can place delivery or pickup orders online via the delivery URL: https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to 1:00 AM.
What payment options does this McDonald's accept?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have WiFi and offer mobile ordering?
Yes, the Andover McDonald's offers WiFi access and supports mobile ordering and mobile offers.
Where is McDonald's located in Andover, MA?
McDonald's is located at 195 N Main St, Andover, MA 01810, United States.
Are there any nearby places where I can stop before or after visiting McDonald's?
Nearby you can visit Paradise Flowers for gifts, Akita Ramen for Japanese cuisine, or Grassfields Food and Spirits for a steakhouse experience.
Can I find banking services near McDonald's in Andover?
Yes, Santander Bank and Coinstar ATM services are nearby for your banking needs.
What automotive services are available close to this McDonald's?
Nearby automotive services include Sunoco gas station and Shawsheen Sunoco Ultra Service Center, which offers gas, automotive repair, and convenience store services.