McDonald's

3.5
713 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
195 N Main St, Andover, MA
01810, United States

Hours

Reviews

3.5
713 reviews
5 stars
277
4 stars
130
3 stars
127
2 stars
53
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Food Quality

The quality of food was inconsistent, with several complaints about cold items, incorrect orders, and overall dissatisfaction with the food.

Staff Attitude

While some employees were praised for their kindness, many reviews highlighted rude or unprofessional behavior from staff.

Cleanliness

The restaurant was noted for being clean, although some customers expressed concerns about food hygiene.
  • A3
    andry 3000
    Dec 28, 2025
    3.0
    Please remove these "large" fries bags that bring less than a medium, and bring back the cardboard containers. I would change my rating if you do so. Or at least fill up the bag right. My only complaint.
  • MR
    meli ramirez
    Dec 12, 2025
    1.0
    ordered on the app and 15 minutes after ordering, they cancelled my order. went in the store to ask what happened and they refused to let me order. horrible customer service and unprofessional behavior
  • AB
    Andrew Bruderli
    Dec 6, 2025
    4.0
    A well run McDonald's
  • AM
    ameya mulye
    Nov 6, 2025
    4.0
    The drive through is pretty backed up but otherwise very convenient location.
  • MM
    Mike M
    Oct 23, 2025
    2.0
    Dont go here if you are in a rush at all. The drive thru consistently has you park in the curbside spots and make you wait 5-10 minutes for your food. And they do this to keep ticket times down so then you get to sit in a spot and wait while you watch people behind you get their food and leave. This is even applicable to mobile orders. Whats the point of ordering ahead of you still have to wait

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Andover, MA?

McDonald's in Andover, MA is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services every day from 5:00 AM to 1:00 AM, featuring same-day and no-contact delivery options.