The Original Italian Pie

3.9
1586 reviews

About

Pizza RestaurantItalian RestaurantSandwich RestaurantSalad ShopTake Out RestaurantVegetarian RestaurantSouthern RestaurantSeafood RestaurantRestaurantDiner
New Orleans Style Pizzeria

Location

The Original Italian Pie
417 South Rampart Street, New Orleans, LA
70163, United States

Hours

Reviews

3.9
1,586 reviews
5 stars
875
4 stars
262
3 stars
130
2 stars
89
1 star
230

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the pizza and wings, with some highlighting specific dishes like the seafood lasagna and chicken wrap as exceptional.

Service Issues

Multiple reviews noted poor service, including long wait times, incorrect orders, and unhelpful staff.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some describing it as quaint and charming, while others noted cleanliness issues and a rundown appearance.

Delivery Problems

Several customers experienced significant delays and issues with delivery orders, leading to frustration and disappointment.

Pricing Concerns

Customers expressed dissatisfaction with pricing, feeling some menu items were overpriced or not as described.
  • HN
    Hien Nguyen
    6 days ago
    5.0
    Ordered on Too good 2 go, and we loved their food! The pepperoni pizza and wings were a hit! Plus the customer service will definitely bring us back to this lovely spot.
  • WL
    Wanda Lucas
    Nov 14, 2025
    3.0
    I purchased the lasagna and the chicken Parmesan meals. The lasagna was on point but the chicken Parmesan was lacking, lacking and sauce and cheese, which made the experience horrible to save the lease. I expected better of Italian pie. I even gave them a second chance because the first time the chicken Parmesan was burntnow I go back to get it removed with an offer. Now I go back to get it removed with a offered without incident The second time around still very little cheese and very little sauce
  • AN
    Alissa Nall
    Nov 8, 2025
    1.0
    This was the worst food I have had. The pasta was so overcooked it turned to mush. There was zero sauce on the pasta just plain noodles in a box. The pizza wasn’t fully cooked it was completely inedible.
  • GB
    Gwendolyn Batiste
    Nov 1, 2025
    1.0
    I placed an order on DoorDash for Italian Pie on 417 N Rampart Street. I ordered seafood lasagna along with the spinach and artichoke dip with the signature cheese cake for dessert. I received cannoli instead. The order totaled $62.73. I didn’t open my order until after the driver left. I called the restaurant and was told by the manager, Ms Debbie said that there was nothing they could do about correcting the order because I did not live in the area. This is the purpose of delivery and why I paid for extra cost. How very inconsiderate of this business to refuse to correct their mistake. Mistakes happen but when companies refuse to correct their mistake, this is unacceptable. When I ask to speak to the manager or owner, I was told that her son owned the business and she was the manager. She told me my only resolution was to contact DoorDash, but DoorDash didn’t put the order together. How very unfair. Don’t order from this restaurant if don’t mind What they send in your order. She didn’t order a resolution, but I will notify my bank that I placed an order and didn’t get what I paid for. This is fraud. The $5.99 May not matter to you, but I am a senior citizen who just had surgery and my money matters to me.
  • TB
    Tyler Boyet
    Nov 1, 2025
    1.0
    Terrible business. I ordered through Grubhub and it says they prepared the food and it would be “arriving soon”. Waited until it was an hour late. Because they deliver their own orders through GH, GH can’t help with customer service and directs you to call them. Called the restaurant, and they said they weren’t fulfilling my order and that I’d need to have GH issue a refund. Can’t cancel my order for a refund anymore because the restaurant marked that they had already started preparing the order on their end. The restaurant put me on hold like they were gonna help but then hung up and won’t answer anymore. I’m now out $80+ which includes a 20% tip and can’t get a refund for food I never got. There are lots of great restaurants in New Orleans who will actually give you food when you when you pay them for it. Stay away from this place.

Frequently Asked Questions About The Original Italian Pie

What are the dine-in hours for The Original Italian Pie?

The Original Italian Pie offers dine-in service daily from 10:00 AM to 3:00 AM, with extended hours until 5:00 AM on Thursday through Saturday.

Can I order delivery from The Original Italian Pie late at night?

Yes, delivery is available daily from 10:00 AM until 3:00 AM, with extended delivery hours until 5:00 AM on Thursday through Saturday.