Numerous customers reported long wait times for food delivery, unresponsive staff, and rude service.
Food Quality
Mixed reviews on food quality; while some enjoyed the pizza and lasagna, many found it mediocre or disappointing.
Customer Experience
Several customers expressed frustration with incorrect orders and poor handling of complaints, leading to a negative overall experience.
Positive Highlights
Some patrons praised the friendly staff and enjoyed specific menu items like the chicken wrap and muffaletta.
JR
junior roberts
2 days ago
5.0
We were here on vacation and I found this place on Google Maps. This place is amazing! The all meat pizza was amazing and the best we have had in a long time! We ordered another to take back to the room! I highly recommend getting a great pizza here!!!!
AL
Allen Legere
2 days ago
5.0
Awesome small spot, ordered a small buffalo chicken pizza, was not on menu but staff quickly said they could make it no problem! Perfect amount of chicken, blue cheese crumbles, wing sauce, and cheese. People around me got calzones-will try that next, looked delicious. Will return. About 20 bucks for small pizza and Coke Zero.
BB
Bobbie Sue Bennett
Jan 2, 2026
2.0
Tried The Italian Pie in New Orleans and had a mixed experience. The pizza was good with a nice crust and solid flavor, definitely something I’d order again. The wings were also good—well cooked, flavorful, and enjoyable. Unfortunately, the cheese sticks were a big letdown. They tasted off, weren’t enjoyable at all, and didn’t have the cheesy pull or flavor you’d expect. Because of that, they really brought the overall experience down. The pizza and wings were the highlights, but I would strongly recommend skipping the cheese sticks.
KK
Kw33n
Jan 2, 2026
1.0
The only reason I am giving all one stars is because I cannot leave it with zero to leave this comment. I ordered a sandwich and cheese bread for delivery at 2:42am because there was no where else open, I even tipped $10 and intended to add more once I received my order because it is so late. The order was supposed to be delivered at 3:15am. It is now 3:43am and not only do I not have my order, I cannot get anyone one the phone because every time I call I am placed on hold as soon as the individual (a young woman who actually answered and place me on hold without allowing me to say yes or no the FIRST time I called) picks up the line without even saying hello. To top off the morning, I’m having a chat battle with Grubhub to cancel the order and get my money back. Even though there were a ton of negative reviews about this place, I wanted to give the benefit of the doubt. But now I know better and will never order from nor recommend this place to anyone.
CC
Charlie
Dec 30, 2025
1.0
They do overcharge. Got a meat pizza small menu clearly said $10.99 they charged me $12.99 plus $1.29 for garlic butter without proper disclosure.
Mozzarella sticks small thing. $11.99 but advertised price on menu is $9.99
Now go on online you see their menu price threw their store is much different. Meat pizza is $11.99 mozzarella sticks is $11.99
This business is engaging in deception.
If they charge one price online, another in store then they have to have separate books to keep taxes strictly separated it leaves room for money laundering, tax evasion and fraud.
I would urge the state of LOUISIANA and IRS to dip deep.
They also have gambling in the back.
A man cashed out a ticket.
Do not come here.
Long LIVE FREEDOM
Frequently Asked Questions About The Original Italian Pie
What are the dine-in hours for The Original Italian Pie?
The Original Italian Pie offers dine-in service daily from 10:00 AM to 3:00 AM, with extended hours until 5:00 AM on Thursday through Saturday.
Can I order delivery from The Original Italian Pie late at night?
Yes, delivery is available daily from 10:00 AM until 3:00 AM, with extended delivery hours until 5:00 AM on Thursday through Saturday.
When is the kitchen at The Original Italian Pie open?
The kitchen is open daily starting at 10:00 AM and closes at 3:00 AM, except on Thursday through Saturday when it stays open until 5:00 AM.
What types of food does The Original Italian Pie serve?
The restaurant serves New Orleans style Italian food, including gourmet pizzas, salads, sandwiches, poboys, calzones, pastas, and desserts.
How can I make a reservation at The Original Italian Pie?
You can make a reservation through their Yelp reservations page at https://www.yelp.com/reservations/the-original-italian-pie-new-orleans-3?from_reserve_now=1.
What payment options are accepted at The Original Italian Pie?
They accept American Express, Apple Pay, cash, Diners Club, Discover, Mastercard, and Visa.
Where is The Original Italian Pie located?
It is located at 417 South Rampart Street, New Orleans, LA 70163, USA.
Are there parking options near The Original Italian Pie?
Yes, there are several parking options nearby including P167, Central Parking, Meraux Lot, and Premium Parking - Lot 169, making it convenient to visit the restaurant.
What entertainment and dining venues are near The Original Italian Pie?
Nearby you can enjoy venues such as The Little Gem Saloon for jazz and Creole cuisine, Walk-On’s Sports Bistreaux for American food and bar, The Rampart Room lounge and pub, Headquarters by Nice Guys for Cajun and Creole dining, and Vintage Rock Club for live music and dancing.
How can I contact The Original Italian Pie or follow them on social media?
You can call them at +1 504-522-7552, email italianpieneworleans@gmail.com, follow their Instagram @CBDPIE, Twitter @CBDPIE, or visit their Facebook page at https://www.facebook.com/TheOriginalItalianPieCBD/.