McDonald's

3.5
1962 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4240 Louisa St, New Orleans, LA
70126, United States

Hours

Reviews

3.5
1,962 reviews
5 stars
761
4 stars
352
3 stars
376
2 stars
142
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

Many reviews mentioned issues with food quality, including cold, stale, or improperly prepared items, such as burnt bagels and cold fries.

Staff Attitude

There were numerous complaints about rude or unprofessional staff behavior, with some customers feeling ignored or treated poorly.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including unpleasant odors and dirty dining areas.

Customer Service

Despite some positive mentions of friendly staff, overall customer service was criticized for being inconsistent and lacking urgency.
  • JR
    Jamal Roberts
    6 days ago
    4.0
    Best McDonald’s in the city for large vanilla milkshakes and great breakfast fast food timing on certain days.
  • TM
    Terrise Morris
    Nov 15, 2025
    5.0
    Myself and my grandkids love Mcdonald.
  • DF
    Dboy Flame
    Nov 13, 2025
    3.0
    They never get my order right to the point I only go for milkshakes now whenever it working and I was told from a McDonald employee the reason why the ice cream machine is never working is because they don’t clean it🤮🤢so yu mean all this time yall be walking around there supposed to be working with a dirty machine because nobody wants to clean it so yall rather not serve ice cream and milkshakes because yall rather keep the machine dirty ain’t that supposed to be part of somebody job to keep the area clean and yall hands and they got a alert that sound off wen it time to wash hands and clean area so yall just walking around ignoring the alarm makes me don’t even want to go there for a milkshakes anymore cause what else yall not keeping clean Im bout to demand a health inspector at this point
  • SL
    Shann Leslie
    Oct 15, 2025
    1.0
    I would never eat here. I frequent this McDonald’s when delivery for third part apps and the smell in this McDonald’s is horrible! It’s smells like there’s something mildew in the building. The employees are good for a McDonald’s in the hood but the establishment is so busy and there is only one cashier ( every single shift) so it takes a while to get the attention of anyone. There are so many other fast food competitors in the area. Just go to Raising Cane’s.
  • JK
    JT K
    Oct 4, 2025
    4.0
    Surprised at the quick service

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 4240 Louisa St, New Orleans?

McDonald's at 4240 Louisa St, New Orleans is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this location offers delivery services 24/7, including same day and no-contact delivery options.