Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
1,387 reviews
5 stars
700
4 stars
295
3 stars
162
2 stars
52
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, with long wait times in both drive-thru and in-store, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including incorrect items and missing components, leading to customer frustration.
Food Quality
While some customers praised the food as delicious, there were complaints about cold or stale items, particularly during busy times.
Staff Attitude
Several reviews noted unprofessional behavior from staff, including lack of communication and poor customer service.
Cleanliness
Some customers mentioned cleanliness issues, including dirty uniforms and unclean dining areas.
- VJV JNov 15, 20255.0Pricy but consistently delicious burgers and tasty chicken sandwitchs. Kitchen staff is insanely and needlessly loud. Use the app to get discounts and to insure your orders are accurate.
- JHJacen HansenOct 27, 20251.0Service was crappy took over 45 minutes to get food order was wrong
- AMAntonio McFarlandOct 19, 20253.0I recently visited Whataburger intending to grab lunch, but unfortunately, the service experience left a lot to be desired. When I arrived, there was no one at the register to take my order. After a few minutes, an employee came out and asked if I had placed an order or if I was there for a DoorDash pickup. I explained I was there to place an order, but rather than assisting me, he returned to the kitchen without offering any help. I took a seat on the bench, assuming someone would eventually come take my order. A female employee did acknowledge me shortly afterward and asked the same question — if I had already placed an order. Again, I explained I had not and was waiting to place one. Disappointingly, she also did not make any effort to assist me further. I ended up waiting about eight minutes without being helped at all and finally left out of frustration. This was a poor in-store experience, and as a result, I don't plan on ordering inside again. I hope Whataburger addresses these service gaps to prevent others from having a similar experience.
- CJChase JordanOct 18, 20251.0Went and got a burger dumped out my drink and there was eggs in It. Disgusting.
- IMI.C. ManningOct 6, 20253.0Food is about 7 out of 10. Customer service is good they're polite. I recommend avoiding lunch time...service is super slow we waited in drive thru for about 20 minutes they also got our drink orders wrong. We understand mistakes happen so we'll try again.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Monroe, LA?
Whataburger in Monroe, LA is open 24 hours a day, 7 days a week.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for your convenience.
Where is Whataburger located?
Whataburger is located at 2411 Louisville Ave, Monroe, LA 71201, United States.
Can I see Whataburger's menu online and place an order?
Yes, you can view the menu and place an order online at https://whataburger.com/menu?unitNum=1075.
Does Whataburger serve breakfast and vegetarian options?
Yes, Whataburger serves breakfast and offers vegetarian options.
Is Whataburger wheelchair accessible and family-friendly?
Yes, Whataburger has wheelchair-accessible entrance, parking, seating, restrooms, and welcomes children.
What nearby restaurants can I visit before or after dining at Whataburger?
Nearby restaurants include Arby's, Burger King, and Catfish Charlie's, offering a variety of fast food, burgers, and seafood options.
Are there nearby coffee shops close to Whataburger in Monroe?
Yes, 7 Brew Coffee is a nearby coffee shop where you can grab a coffee before or after your Whataburger meal.
What are some local businesses near Whataburger useful for shopping or services?
Nearby businesses include Walmart Pickup, Walmart Pharmacy, and CP&R Cell Phone Repair Monroe for shopping and services.
How can I contact Whataburger in Monroe, LA?
You can contact Whataburger at +1 318-699-3385 or visit their website for more information.